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PIV Support Specialist
Talteam
🇺🇸 United States
On-site
5 months ago
- CMS
- Outlook
5 months ago
Not enough detail in this posting to match
- Conducts identity proofing by verifying and documenting the two forms of acceptable identity source documents provided by the applicant.
- Assist applicants with the online application process.
- Reviews client forms for accuracy and for authorized client sponsor signatures.
- Fingerprints applicants as needed.
- Photographs applicants as needed.
- Collects applicant's investigative forms (if needed) and provides them to registrar.
- Documents information into the MyID or CMS identification media systems.
- Validates that the registrar has authorized the issuance of the PIV card.
- Issues the ID Card using the process specified by client authorized personnel including processing remote badges.
- Notifies applicant their card is ready for pickup.
- Verifies the applicant receiving the ID is who they say they are by using a biometric fingerprint and delivers the ID card. Provides applicant with information on safeguarding and reporting lost/stolen IDs.
- Assists with conducting ATC training classes which include phone pre-screening, enrollments, fingerprinting, and printing new PIV cards for all students.
- Provides assistance as required to other Personnel Security Specialists and any additional tasks as directed by Division Manager:
- May be required to visit client regional facilities to provide Personnel Security Support in the rollout of the PIV ID card process.
Basic Qualifications:
- AA/AS (1 year college = 2 years work experience).
- 2 years of related experience.
- Strong customer service skills
- Experience working with Microsoft Office, outlook and TEAMS
- Experience with using web applications
- Good verbal and written communication skills to effectively deal with customers and diffuse potential problems.
- Must have good organizational skills, be detail oriented, and able to meet agency and customer deadlines.
- ID proofing and PIV card related experience is preferred
- Training Experience is a Plus
**Talteam Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.**
PIV Support Specialist · Talteam