Coach Planning Officer

Coach Planning Officer

Based at 452 Flinders Street

Parental Leave Cover Until February 2028

Reporting to the Manager Operational Planning, could you be our next Coach Planning Officer?

About the role

The Coach Planning Officer works as part of the broader Coach Management Team and plays a key role in ensuring reliable alternative transport services for V/Line customers during planned works, service disruptions, special events and timetable changes.

Working closely with internal stakeholders and coach operators, you will develop and coordinate coach, bus and accessible transport plans that support safe, efficient and customer-focused service delivery across the network.

You will also help ensure coach operations meet the requirements of published timetables, altered service schedules and contractual obligations.

Key accountabilities include:

• Develop and coordinate coach, bus and alternative transport plans for planned disruptions, infrastructure occupations, timetable changes and special events.

• Create and maintain coach service plans, ensuring routes, journey times and service schedules are accurate, compliant and operationally effective.

• Order and roster coaches, buses, accessible taxis and supervisors to ensure safe, compliant and cost-effective service delivery.

• Build strong relationships with coach operators and internal stakeholders to support the delivery of scheduled and replacement transport services.

• Maintain planning data, reporting and documentation to support informed decision-making, continuous improvement and contractual compliance.

To be considered for entry into the selection process for this role, applicants must meet the following ‘key selection criteria, which form part of our merit-based recruitment process. Applicants are required to include a one-page summary with their application outlining how they meet each of the key selection criteria.

• Demonstrated experience in planning, transport planning, logistics coordination or a similar operational environment.

• Strong organisational skills, with the ability to manage multiple priorities and deliver accurate outcomes under tight timeframes.

• Well-developed communication and stakeholder engagement skills, with the ability to build effective working relationships.

• Intermediate to advanced proficiency in Microsoft Excel.

   

This position is covered by the V/Line Rail Operations and Administration Employees Agreement 2023 and is classified as Clerk C7, with a base salary of $124,142 plus superannuation.

The selection process may include aptitude assessments, and a behavioural interview.

It is expected that all employees will complete at least 12 months of continuous service in their current position before making an application for an alternate role. Employees who are in their probationary period at the time of application are ineligible to apply.

Initial enquiries can be made to Sharni Davies, Senior Talent Acquisition Business Partner.

As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability.

We were also named a Work 180 endorsed employer for the second year in a row – meaning, we are committed to creating a great workplace for women.

We are committed to providing a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage, please contact the Talent Acquisition Business Partner mentioned above, or email TalentSupport@vline.com.au for confidential support.

V/Line are proud to be a part of the Department of Transport & Planning's Yani Bangal Transport and Planning Portfolio First Peoples Careers Strategy 2023-2028. We take this opportunity to welcome and encourage applications from First Peoples.  

To apply for this or other vacancies, please submit an up-to-date resume, and include a one-page summary outlining how you meet each of the key selection criteria, via the careers website at Internal Opportunities

It is recommended employees notify their current line manager when applying for alternate roles within V/Line.

Applications close:Thursday, October 1st at 5pm

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