UC Systems Administrator

Company: Pencor Services, Inc. 

Shift: Monday-Friday, 8AM-5PM 

Pencor and its subsidiaries are Equal Opportunity Employers

*There is a 3-day work-from-home component to this position however, employee MUST reside in Pennsylvania and be able to come into the office when needed or requested by manager. Must also have a High Speed Data Connection with a Minimum of 100 Mbps and a quiet dedicated office space.

Pencor is searching for a Systems Administrator to help maintain, monitor and configure our VoIP communications systems, 911 alterting solutions and the communication hardware are employees use. 

General responsibilities include but not limited to: 

• Providing application support for various customer engagement related products
• Assisting network team with QOS, zoning, UC DHCP deployment configurations
• Configuring, monitoring and troubleshooting our various 911 services
• Deploying, configuring and troubleshooting PRI, SIP and analog lines
• Deploying, configuring and troubleshooting end point voice devices
• Providing application support for our core VoIP solutions
• Provide usage reports and call data a needed
  
• Other duties as assigned
  

Qualifications: 

• Associates Degree focusing on Networking or Telecommunications
• Valid PA Driver’s License and good driving record
• Established Residency in Pennsylvania
• Fundamental networking concepts, routing, DHCP and DNS Certification in eiher Avaya, MS or Cisco UC services
• Linux operating system experience
• Cisco Network Experience
• Ability to travel within our company footprint as needed
• Ability to come into the office in Palmerton as scheduled
  

INDHP