Property Operations Coordinator

Property Operations Coordinator (Buildium, PropertyMeld, Bilingual – Remote, U.S. Hours)

About the Role

We’re hiring aProperty Operations Coordinator to supportday-to-day property management operations, tenant communication, and maintenance coordination across multiple markets.

This is a high-execution role where you’ll handleinbound communication, manage work orders, coordinate vendors, and keep systems organized and up to date.

If you’re fluent inEnglish and Spanish, experienced withBuildium and PropertyMeld, and thrive in fast-paced operations — this role is for you.

Responsibilities

Client, Tenant & Owner Communication

• Serve as the first point of contact fortenants, owners, and vendors via phone and email
• Respond to inquiries inEnglish and Spanish promptly and professionally
• Escalate urgent or complex issues to the appropriate stakeholders

Maintenance & Work Order Management

• Manage maintenance requests usingBuildium and PropertyMeld
• Triage, prioritize, and assignwork orders based on urgency
• Dispatch vendors, track progress, and follow up through completion
• Ensure accurate documentation of all maintenance activities

Operational Coordination

• Create, assign, and track operational tasks within the system
• Coordinateinspections, showings, and property access
• Prepare and send notices (late notices, violations, renewals)
• Supportmove-ins and move-outs

Process & Systems

• FollowStandard Operating Procedures (SOPs) for consistency and compliance
• Maintainorganized, audit-ready records for properties, tenants, and vendors
• Identify workflow gaps and suggest process improvements

Requirements

• 2+ years of experience inproperty management, operations, or customer-facing roles
• Hands-on experience with:
• Buildium (required)
• PropertyMeld (required)
• Fluency inEnglish and Spanish (spoken and written)
• Strong phone presence and written communication skills
• Ability to managehigh volumes of calls, tasks, and work orders
• Highly organized with strong attention to detail
• Comfortable workingremote during U.S. business hours

Nice to Have

• Experience supportingresidential property portfolios across multiple markets
• Vendor coordination and maintenance management experience
• Familiarity withremote teams and distributed operations
• Exposure toU.S. property management workflows

Tools & Tech

• Buildium
• PropertyMeld
• Property management systems
• Communication tools (phone, email)

Why Join

• Be a key part ofproperty operations and tenant experience
• Work in astructured, process-driven environment
• Opportunity to improve workflows and operational systems
• Fully remote role with consistent, execution-focused work
• High-impact role supporting multiple properties and stakeholders

What Success Looks Like

• Fast, professional response totenant and owner inquiries
• Maintenance issues resolvedon time and efficiently
• Accurate and well-maintained system records
• Strong vendor coordination and follow-through
• Reduced operational errors and escalations

Apply Now

If you’re aProperty Operations Coordinator who thrives in communication, systems, and maintenance coordination, we’d love to hear from you.

Apply now and help keep property operations running smoothly and efficiently.