Norwegian Speaking Customer Care for Digital Banking - Relocation to Greece

Patrique Mercier Recruitment is delighted to offer an exceptional opportunity for Norwegian-speaking professionals to join a leading digital banking company in Greece. This position allows you to apply your language skills and customer service expertise in a dynamic fintech environment, while enjoying the benefits of relocating to the beautiful country of Greece.

As a Norwegian Speaking Customer Care Representative, you will be the primary point of contact for Norwegian customers, providing high-quality support and assistance to enhance their banking experience. This role offers a chance to grow professionally within a forward-thinking company that values innovation and customer satisfaction.

Your Responsibilities

• Provide outstanding customer support to Norwegian-speaking clients via phone, email, and chat.
• Assist customers with banking inquiries, account issues, transactions, and digital platform navigation.
• Resolve customer concerns promptly and professionally to ensure high satisfaction levels.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with internal teams to improve products, services, and processes.
• Participate in continuous training to stay updated on banking products and regulatory requirements.

• Exceptional fluency in Norwegian (written and spoken) and a B2 level of English are required.
• Strong passion for customer service and a commitment to delivering excellence.
• Previous experience in customer care, preferably in the banking or fintech sector, is advantageous.
• Ability to handle sensitive financial information with confidentiality and professionalism.
• Excellent communication, problem-solving, and interpersonal skills.
• Willingness to relocate to Greece; the company offers relocation assistance.
• Adaptability to work in a fast-paced, technology-driven environment.
• Proactive, motivated, and eager to learn and develop professionally.

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• And many other perks!