Patient Registrar

Summary:

• Location: 38 6th Avenue, 2nd Floor, Brooklyn, NY 11217
• Work Mode: Local
• Duration: 13W
• Schedule: FT, M-F 9AM-5PM

Responsibilities:

• Greet and register patients in a tactful and courteous manner.
• Obtain all pertinent patient demographic and insurance information and enter into the appropriate computer system.
• Pre-register patients in the NewYork-Presbyterian Medical Group (NYPMG) online system.
• Perform insurance verification checks for Medicare, Medicaid, and/or Company in the Medical Group billing system.
• Schedule and maintain daily appointment schedules considering resource availability.
• Request and manage patient charts and ensure necessary test results and information are recorded.
• Retrieve laboratory and radiographic data from clinic information systems and laboratories.
• Interface with referring offices and internal departments/practices to schedule patient exams.
• Request and obtain valid physician requisitions for all exams and process information for timely billing.
• Prepare all pertinent paperwork, including authorizations and testing requisitions.
• Notify patients of financial obligations for elective admissions and establish payment arrangements.
• Counsel patients regarding payment options, Medicaid eligibility, and charity care qualifications.
• Collect co-payments and fees and issue receipts to patients.
• Assist in compiling data for routine statistical reports and summaries.

Requirements:

• Education: HS Diploma
• Experience: One year of clerical experience
• Customer service experience
• Data entry skills of 4500 keystrokes
• Effective communication skills
• Telephone skills, computer skills, keyboard skills, customer service skills
• Knowledge of health insurance benefits/requirements
• Knowledge of Coding: ICD 9, CPT-4

Preferred Skills:

• Mandarin/Cantonese language skills preferred