Patient Registrar

Pay Rate: $24 per hour

Summary:

• Location: New York, NY
• Work Mode: Local
• Schedule: Full Time; 5X8 M-F 9AM-5PM
• Duration: 14 weeks

Responsibilities:

• Registering, scheduling, and obtaining pre-certification and authorization for patients to ensure payment from a third-party payer.
• Greeting and registering patients in a tactful and courteous manner.
• Obtaining all pertinent patient demographic and insurance information and entering it into the appropriate computer system.
• Pre-registering patients in the hospital's online system and obtaining hospital medical record numbers when necessary.
• Performing insurance verification checks for Medicare, Medicaid, and/or company in the hospital billing system, and other insurance verification functions as required.
• Scheduling and maintaining daily appointment schedules, considering resource availability.
• Setting up clinics for efficient management of appointment flow.
• Requesting and managing patient charts and medical records before appointments.
• Retrieving laboratory and radiographic data from clinic information systems and laboratories.
• Interfacing with referring offices and internal departments to schedule patient exams.
• Requesting and obtaining valid physician requisitions for all exams and updating billing codes as appropriate.
• Processing information to ensure timely and complete submission of third-party bills.
• Preparing all pertinent paperwork, including authorizations, physician requisitions, diagnostic testing requisitions, and transportation reimbursements.
• Verifying and documenting third-party eligibility, determining patient liability, and obtaining authorizations.
• Notifying patients of financial obligations for elective admissions and establishing payment arrangements according to financial policies.
• Counseling patients regarding payment options, Medicaid eligibility, and qualifications for charity care.
• Interfacing with MEU and Social Services to determine Medicaid eligibility and informing patients of documents required to initiate Medicaid applications.
• Collecting co-payments and fees, issuing receipts to patients as appropriate, and maintaining records of all financial transactions.

Requirements:

• One year of clerical experience.
• Knowledge of health insurance benefits/requirements.
• Knowledge of Coding: ICD 9, CPT-4.
• Effective communication skills.
• Data entry skills of 4500 keystrokes.

Preferred Skills:

• Telephone skills.
• Computer and keyboard skills.
• Customer service experience.