PATIENT FINANCIAL SERVICES MANAGER

Patient Services Financial Manager oversees all operations of the Business Office as well as the Health Information Management department including but not limited to admissions, billing, account reconciliation, financial assistance, pre-authorizations, credit and collections, as well as compiling, processing, and maintaining patients' records in the hospital and clinics.

Qualifications

High School Diploma or G.E.D. required

Bachelor's degree in Business Administration or Accounting preferred

Two years previous experience in revenue cycle processes required

Assured the availability of trained staff to provide accurate patient admission services.

Oversees the efficient provision of services by the hospitals onsite and contracted billing services

Assures availability and assignment of trained staff to provide assistance to and answers regarding inquiries made by hospital patients and payor sources.

Conducts regular periodic audits of patient accounts to verify information accuracy, timely and accurate billing, and timeliness and correct application of payments and adjustments.

Monitors the average number of days and amounts in patient's accounts receivable

Assures compliance with the hospital policy for accounts placed in collection and reports on amounts collected and receivable.

Responsible for the approval of payment plans, financial assistance and charity care amounts to be written off

Develops and maintains training programs for main functions within the revenue cycle functions

Performs quality improvement activities or functions related to revenue cycle processes 

Maintains department policies and procedures

Performs other duties as assigned.

Knowledge of policies and procedures for all codes and disaster plans

Ability to develop and maintain working relationships both intra-departmentally as well as interdepartmentally

Ability to communicate clearly, accurately and respectfully

Working knowledge of all aspects of the revenue cycle process