PM
Patient Access Representative
Parrish Medical Center
šŗšø United States
On-site
Manager or above
4 days ago
- EMR
- HIPAA
- Health insurance
4 days ago
Not enough detail in this posting to match
Patient Access
Schedule/Status:
Varies: Full Time
Standard Hours/Week:
40
General Description:Ā
This position reports to the Patient Access Manager and/or Supervisor. The Patient Access Representative (PARI) is responsible for promoting and demonstrating Parrish Healthcareās Culture of ChoiceĀ®; Performs Registrations at any of Parrishās hospitals or off-site locations. Interviews patients to obtain all pertinent demographic, insurance, and clinical information for entry into EMR. Contact providers as needed. The position shall exemplify the desired Culture of ChoiceĀ® and philosophies of Parrish Healthcare.Ā
Key Responsibilities:
- Interview patients, their relatives, or other responsible individuals to obtain all necessary information.Ā
- All interactions are conducted in a professional manner, following H.E.A.R.T. guidelines, to provide exemplary Customer Service.
- Data obtained and entered in the system is accurate and free of errors and is complete.
- All processes requiring verification/signatures/authorizations are completed in a timely and accurate manner for assigned tasks
- Understand/explain policies regarding services, pricing, insurance billing, and payment of account.Ā
- Obtain or create copies of necessary supporting documentation and ensure they are saved according to policy.
- Work with physician offices and ancillary departments, providing information when necessary or forwarding relevant documents.Ā
- Answer incoming calls in a timely and professional manner.
- Make outgoing calls to patients and providers as needed to obtain updated/corrected order information.
- Meets/exceeds performance expectations and completes work within the required timeframe.
- Attends in-service presentations and completes mandatory education.
- Practice and adhere to the āCode of Conductā philosophy and āMission and Value Statementā.
- Successfully complete annual net learning modules and other assigned classes by established deadlines.
- Follow EMTALA, HIPAA, and other regulatory guidelines.
- Proactively identify problems and safety issues within the department and the hospital that place any patient, visitor or staff member at risk of injury; Reports any medical errors or safety concerns within the organization utilizing the hotline, RL or through direct report to Supervisor/Manager or Director.
- Ā Performs similar or related duties as assigned.
- Knows fire, disaster and safety procedures and regulations as it pertains to the work area.Ā
- High School Diploma or GED required.
- Ā No experience required; 1 to 2 years of related experience preferred.Ā
- N/A
- Benefits Start on Day 1Ā
- Health, Dental and Vision InsuranceĀ
- 403(b) Retirement ProgramĀ
- Tuition Reimbursement/Educational AssistanceĀ
- EAP, Flex Spending, Accident, Critical and Other Applicable BenefitsĀ
- Annual Accrual of 72 Personal Leave Bank (PLB) HoursĀ
Patient Access Representative Ā· Parrish Medical Center