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Patient Access Liaison - Scheduler (Remote)
Apolis
🇺🇸 United States
Remote
3 months ago
$1.00 – $21.99 / hour
3 months ago
Job Location: Los Angeles, CA 90033 - Remote
Job Duration: Contract to hire - 3 months
Shift: Job seeker must be open 7am-7pm staggered shifts, possible weekends, job seekers Must be able to work OT
This is a remote position; however, candidates must be able to report onsite when needed..
Equipment shipping is NOT available for candidates; the candidate must be able to pick up equipment on site on the first day.
Job Description
The Patient Access Liaison II serves as the primary point of contact for patients seeking access to clients academic medical centers and the Health Sciences Campus.
Responsibilities include:
- Responding to inquiries through phone, email, text, and web-based communication systems.Answering, screening, and routing incoming and outgoing telephone calls.
- Scheduling and confirming new and follow-up patient appointments.
- Registering patients and verifying insurance eligibility.
- Reviewing insurance benefits and communicating estimated patient financial responsibility.
- Performing accurate data entry while maintaining data integrity.
- Reconciling patient information as needed.
- Routing messages to providers and clinical staff using multiple communication platforms.Delivering exceptional customer service while maintaining professionalism, accuracy, and confidentiality.
Patient Access Liaison - Scheduler (Remote) · Apolis