Pastoral and Front Office Administrative Assistant

Role’s Mission:  

The Pastoral and Front Office Administrative Assistant supports the Fort Worth Campus by providing warm, organized, and people-oriented ministry coordination for adults seeking care, pastoral connection, benevolence assistance, or discipleship-related next steps.

This role shares front office responsibilities while helping maintain a dependable care response process through timely follow-up, clear communication, accurate tracking, and appropriate connection to Campus Ministers, Care Shepherds, groups, classes, or ministry partners.

Some specific duties include:

• Answer main-line phone calls or online inquires with Christ Chapel with warmth, professionalism, and helpfulness.

• Coordinate with other front office staff so responsibilities are clear and coverage is dependable.

• Help ensure timely personal follow-up for adults seeking care, pastoral connection, ministry guidance, or discipleship-related next steps.

• Conduct brief, warm, and relational first-contact conversations as assigned.

• Provide administrative, communication, meeting, and follow-up support to the Fort Worth Campus Minister team.

• Attend selected meetings where administrative support, ministry coordination, or shared shepherding context would be helpful.

• Proactively coordinate with Campus Ministers and front office staff regarding people who may need particular follow-up, pastoral connection, or next-step support prior to major ministry events.

Christ Chapel’s Mission:

“To stretch every involved person from the threshold of their spiritual pilgrimage toward becoming a fully-developing follower of Christ.”  (Col 1:28-29).

Role’s Reporting Relationship:

This position reports directly to theExecutive Minister of the Fort Worth Campus, with regular ministry coordination and support provided to the Fort Worth Campus Minister team.

Role Details: Full-time | Non-Exempt | Hourly 

Qualifications

Role’s Requirements:

Character-

• Must be a Christian
• Must be living an “above reproach” lifestyle as outlined in the Christ Chapel Employee Handbook

Calling-

• Must be committed to and supportive of the authority of the Elders, the pastoral staff, and the philosophy and direction of the church both in public and in private
• Must work scheduled hours each week as unto the Lord
• Must be a faithful steward of your work and time, with awareness that Christ Chapel employees are paid from the tithes and offerings of others

Competency-  

If a believer receives only one gift (1 Pet 4:10), then the ideal candidate has the spiritual gift of administration. (Rom 12; 1 Cor 12; Eph 4; 1 Pet 4) Other roles in alignment with position responsibilities are:

• Service
• Hospitality
• Discernment

Chemistry-

• Must be dependable, humble and approachable
• Must be able to get along with other ministries within the church
• Must be able to receive direction and correction - a joy to supervise
• Must be flexible and adaptable
• Must have a servant attitude

Role’s Preferences:

Education:

Associate-level degree or equivalent ministry/administrative experience preferred.

Experience: 

• At least three years of experience in a ministry, administrative, volunteer coordination, or people-facing support role preferred.
• Experience working in a social work, counseling center, church or ministry environment preferred.
• Experience supporting pastors, ministry leaders, or executive-level staff preferred.
• Experience handling confidential or sensitive information preferred.
• Experience coordinating volunteers, care requests, benevolence needs, classes, groups, or ministry events preferred.
• Familiarity with Rock RMS or another church database preferred.