Parts & Service Sales Representative

Position :   Parts & Service Sales Representative

Specifics:

Department: Parts and Service

Reports to: Retail Manager

100% COMMISSION BASED

Purpose

We are looking for a motivated Parts & Service Sales Representative (PSSR) to develop and grow parts and service business with equipment customers throughout an assigned territory. The PSSR is a customer-facing, commission-based sales position focused on helping customers keep their equipment productive while growing parts, service, inspection, and repair business for the dealership. PSSR will spend significant time in the field developing customer relationships, understanding their equipment and operation, identifying needs before breakdowns occur, and connecting customers with the dealership's Parts & Service resources. 

Responsibilities

• Manage an assigned customer territory (Jersey, Madison, St.Clair and Monroe Counties)
• Build and maintain strong customer relationships through field visits.
• Proactively identify parts, maintenance, inspection, and repair opportunities. 
• Develop preseason and seasonal parts opportunities. 
• Follow up on parts quotes and service estimates. 
• Identify and recover lost parts and service business. 
• Work closely with Parts, Service, Equipment Sales, and Precision Ag. 
• Maintain accurate customer and opportunity information in the dealership CRM.
• Take ownership of customer opportunities from identification through completion. 

Qualifications

Experience, Education, Skills and Knowledge

• 2+ years of experience working in a Parts Sales preferred.
• Experience with agriculture, off road, construction, lawn, or heavy equipment
• Experience with basic computer functions; Outlook and Excel are required.
• Experience working cooperatively in a team environment
• Experience communicating effectively
• Experience analyzing and interpreting internal reports
• High School Diploma, GED, or equivalent experience required; Associate degree preferred
• Valid driver’s license required