BB
Parts and Product Agent
Best Buy
🇺🇸 United States
On-site
3 days ago
16.88 – 23.64
- Excel
- Outlook
3 days ago
Not enough detail in this posting to match
Job Description
The Parts and Product Agent focuses on administrative and general warehouse functions of parts operations. They ensure functionality, accuracy, routing, and approval of parts-related work-in-process orders by following Standard Operating Procedures (SOP). These employees have a natural sense of curiosity, enjoy process-driven work, and can flawlessly execute written instructions.At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
- Manages work-in-process (WIP) or physical product line queues.
- Creates new and manipulates existing work or part orders.
- Maintains parts-related queues in Services system (STAR).
- Updates company systems when sorting, routing, receiving and, shipping products and parts.
- Verifies accuracy of identification data and paperwork of SKUs, products, parts, and warranties
- Tests products, parts, and component functionality.
- Communicates order updates to repair agents, vendors, and customers.
- Places items in appropriate bins or areas as determined by SOP.
Parts Support
- Receives, stocks, fulfills, delivers, and ships part components and other product types for both inbound and outbound trucks.
- Oversees the return of defective and unneeded parts to vendors.
- Manages parts ordering processes for multiple Best Buy locations such as Depots and Geek Squad City.
- Communicates with vendors, manufacturers, and Service Depot Repair Agents to verify accuracy of part orders and paperwork.
- Verifies accuracy of work orders and products being shipped.
- Unload, receive and ship product and parts for both inbound and outbound trucks
- Able to stand and sit for long periods of time
- Able to work in a fast-paced environment
- Able to work in a non-climate-controlled environment
- Able to maneuver weight up to 50 pounds with or without accommodation
- 6 months of experience using Microsoft Office (Excel, Outlook etc.)
- 1 year of experience using Microsoft Office (Excel, Outlook etc.)
- 6 months of experience working in a warehouse, inventory, or quality control environment
- Able to operate pallet jack, two-wheeler, and hand operated moving equipment
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to ourIncentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to ourBenefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Benefits
Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.- Brand: Geek Squad
- Job Category: Services Group
- Job Level: Individual Contributor
- Minimum Pay: 16.88
- Maximum Pay: 23.64
- Address Line 1: 345 International Blvd Ste 300
- Search Categories: Geek Squad, Retail
- Zip: 40109-6200
Parts and Product Agent · Best Buy