Senior Product Consultant - Americas

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Summary 
As aSenior Industry Solutions Consultant, you willserve as the subject matter expert forassigned products, attachments, and services in the Landscaping and Snow application segments.You will partner with customers,associations,dealers,fieldteams, and internal stakeholders to drivecustomer outcomes,improve jobsite performance,identify growth opportunities, and shape the product roadmap throughmarket andcustomer insights. 
 

What You Will Do (Job Duties): 

Industry Expertise 

• Serve as the subject matter expert for BCP/Caterpillar solutions within assigned industry segments. 

• Monitor industry trends, competitive activity, and emerging technologies 

• Identify market opportunities and customers challenges 

• Represent Caterpillar at key trade associations, industry conferences, and key customer events 

Customer Consulting 

• Establish a deep understanding of customers' operations and businesses 

• Identify opportunities where Caterpillar solutions can improve productivity, safety,customer service  

Go to Market 

• Identify integrated solutions (Prime Product, Technology, Aftermarket/Services, Attachments) that are aligned to customer outcomes 

• Development of differentiated value propositions 

Managed Accounts Support 

• Partner with Caterpillar Managed Accounts team to support strategic accounts within respective industries 

• Build relationships with key stakeholders 

Field Team and Dealer Enablement 

• Educate Field Reps and Dealers on industry knowledge and solution-selling 

• Support Field and Dealer teams at customer events 

What You Will Bring (Core Skills):  

 
Customer Focus: Builds trusted customer relationships, understands business needs, and creates solutions that improve satisfaction, loyalty, and business outcomes. 
Products and Services: Applies deep product and service knowledge to support customers, advise stakeholders, and connect offerings to practical business solutions. 
Decision Making and Critical Thinking: Analyzes data, challenges assumptions, evaluates options, and makes informed recommendations that support productive decisions. 
Effective Communications: Communicates clearly across audiences, adapts messagingfor stakeholders, and influences others through strong written, verbal, and presentation skills. 
Relationship Management:Establishes and maintains productive long-term relationships with customers, dealers, vendors, peers, and internal partners. 
Value Selling: Connects customer needs to solution value, quantifies business impact, differentiates offerings, and presents compelling business cases. 
 

Top Candidates Will Have 

• Experience working directly with customers, dealers, or sales teams specifically within Landscaping and Snow application segments to understand business needs, solve application challenges, and support product adoption. 

• Demonstrated success using jobsite, market, customer, or performance data toidentify opportunities, improve efficiency, and influence commercial or product decisions. 

• A strongtrack record of translating technical product knowledge into practical customer solutions, sales enablement resources, training, or business cases. 

• Experience partnering across landscape and snowassociations,product, sales, marketing, engineering, or dealer-facing teams to align priorities, support launches, and drive measurable business outcomes. 

• Proven ability to communicate product value, quantify customer impact, and influence stakeholders through consultative selling or value-based recommendations. 

• Success managing multiple priorities in a dynamic environment while balancing customer needs, market trends, business goals, and product strategy. 

Additional Information 

• Positionis located in Cary, NC 

• Relocationassistanceis available 

• Visa sponsorship & ISE are not available 

• The travelexpectation for this role is 75% 

• Onsite work model is expected when not traveling  

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, marketlocation, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.  Qualified applicants of any age are encouraged to apply.

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