Chemical Product Engineer ( Process|Tool)

Company Overview

Group/Division

JobDescription/Preferred Qualifications

Product Engineer – Product Support

We are seeking aself‑motivated, process‑driven Product Engineer to join our Product Support team. This role is responsible for defining and executingproduct service strategies for the KLA‑ECI Division, ensuring robust serviceability across the full Product Life Cycle (PLC).

At KLA, we don’t just build cutting-edge semiconductor equipment—we empower innovation at the system level. We are looking for aself-driven, technically curious Product Engineer with strongsystem-level understanding of chemistry within capital equipment and a passion forfield service and product support.

This is a high-impact role where you will bridge engineering, service, and customers—owning how our products are supported, maintained, and continuously improved across their lifecycle.

Why This Role Stands Out

• Work oncomplex capital equipment systems combining chemistry, hardware, and service engineering

• Directly influenceproduct design for serviceability and reliability

• Partner cross-functionally withEngineering, Service, and global teams

• Gaincustomer-facing exposure supporting real-world deployments

• Play a key role innew product introductions (NPI) and long-term product success

What You’ll Do

• Own serviceability across the product lifecycle (PLC)
  Partner with engineering early in development to ensure products are designed with service, reliability, and uptime in mind

• Lead Product Support Strategy
  Develop and executeService Readiness Reviews (SRR) andDesign for Service (DFS) plans for new product releases

• Drive Reliability & Cost Optimization
  Improve field performance throughpreventive maintenance optimization, troubleshooting insights, and retrofit strategies

• Enhance Field Execution & Best Practices
  Collaborate with global teams to develop and refineBest Known Methods (BKMs) and deliver impactful training

• Support the Installed Base
  Analyze field issues, refine service documentation, improve training, and drive continuous improvement across global operations

• Engage Directly with Customers
  Travel onsite to supporttool installs, escalations, and performance optimization

What We’re Looking For

• Strongsystem-level knowledge withincapital equipment or advanced manufacturing environments

• Hands-on experience intechnical service, troubleshooting, or product support

• Ability to connectengineering design with real-world service challenges

• Passion for solving complex problems and improving product performance in the field

• Strong collaboration skills acrossengineering, service, and customer teams

Travel

• Approximately20% travel, including domestic and occasional international trips

Ideal Background

• Semiconductor or capital equipment industry experience

• Technical Support Engineer (TSE), or Product Engineer background

• Experience supporting systems involvingchemical processes, semiconductor process equipment, fluid systems, or material interactions

Minimum Qualifications

• Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years; OR equivalent work experience

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.comor at +1-408-352-2808 to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searchedKLA’s Careers websitefor legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email totalent.acquisition@kla.com toconfirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.