Senior Specialist, Cell Therapy Vein-to-Vein Coordinator

AstraZeneca is making one of the boldest investments in Cell Therapy in the industry — building a portfolio that spans autologous, allogeneic, and in vivo modalities with the ambition to bring these transformative treatments to patients around the globe. 

Every autologous cell therapy begins with a single patient — their cells collected, shipped, engineered, and returned as a living treatment designed specifically for them. The Senior Specialist, Cell Therapy Vein-to-VeinCoordinator is at the center of that orchestration. You will manage active patient and product journeys end-to-end — from slot scheduling and apheresis collection through courier transportation, manufacturing, release, and final product delivery. You are the connective thread across a complex, multi-stakeholder chain where precision, proactive coordination, and real-time decision-making directly protect patient outcomes. 

You'll work within AstraZeneca'sCell Therapy Global Supply ChainVein-to-Vein Operations team using digital orchestration systems, milestone-based tracking, and established playbooks — partnering daily with Clinical Operations,Patient Operations,Manufacturing, Quality, Trade Compliance, depots, couriers, and logistics providers to keep every journey on track. You may be based in Gaithersburg, MD or Tarzana, CA and report to the Senior Director, Global Logistics.

Accountabilities 

• Execute day-to-day Vein-to-Vein coordination across active patient and order journeys, supporting the full continuum from slot scheduling and apheresis collection throughcourier transportation,manufacturing, release, and final delivery. 

• Coordinate slot scheduling and booking activities in alignment with approved slot management rules, study requirements, and capacity parameters, including confirmation, adjustment, and rescheduling of bookings as needed. 

• Support patient and order orchestration bymaintainingaccurate visibility of active cases and ensuring key milestones, dependencies, and operational handoffs are actively managed. 

• Monitor product journey milestones in real time across collection, transit, manufacturing, release, and return shipment using cell orchestration systems, courier portals, and operational tracking tools. 

• Monitor and manage time-critical shipments in real time,identifying shipment delays, missed pickups or deliveries, temperature excursions, transit disruptions, and courier-related issues, andinitiating escalation and recovery actions in line with approved playbooks. 

• Identify and respond to off-path events by applying defined escalation pathways and exception playbooks, and by coordinating with internal teams and externallogistics partners to support issue resolution and continuity of care. 

• Book, coordinate, and monitor time-critical shipments across specialized cold chain, cryogenic, refrigerated, ambient, or on-board courier models as applicable to study and product requirements.

• Coordinate with couriers,logistics providers, and internal stakeholders to support real-time recovery actions, investigation follow-up, documentation, and continuity of the active patient and product journey when transit events occur. 

• Maintain disciplined execution of V2V and COI/COC traceability requirements, ensuringaccurate documentation, milestone capture, labeling, records, and chain of identity / chain of custody controls are preserved throughout the journey. 

• Ensuretimely andaccurate data entry in orchestration systems, scheduling platforms, andlogistics partner portals to support real-time visibility, escalation, and reporting. 

• Provide proactive communication and status updates to internal stakeholders and operational partners, helping support a seamless and reliable customer experience for treatment centers and patient operations stakeholders. 

• Support investigations, courier follow-up, deviation follow-up, and corrective actions related to live operational issues and transport-related exceptions by providingaccurate fact gathering, timeline reconstruction, documentation, and operational input. 

• Follow approved SOPs, work instructions, templates, and exception playbooks, whileidentifying ambiguities, recurring issues, or improvement opportunities and escalating them through theappropriate channels. 

• Support readiness, onboarding, mock shipments, and hyper care activities fornew studies, sites, products, countries, orlogistics lanes as needed. 

• Contribute to operational reporting and continuous improvement bymaintainingaccurate metrics,identifying trends, and sharing feedback on recurring operational pain points. 

Essential Skills/Experience 

• Bachelor’s degree in Supply Chain, Life Sciences, Engineering, or a related field, or equivalent relevant experience. 

• 5+ YearsExperience in biopharma clinical or commerciallogistics, supply chain, or cell therapy operations, with hands-on involvement in time-critical or highly controlledlogistics environments or patient operations.Cell therapyexperience is strongly preferred. 

• Working knowledge of GDP,GxP, and GMP requirements, including documentation accuracy and deviation awareness in regulated operations. 

• Strong attention to detail and ability to manage multiple active cases, priorities, and timelines across time zones. 

• Demonstrated ability to apply sound judgment, follow escalation pathways, and respond effectively to operational issues including shipment delays, temperature excursions, and transport-related disruptions in a fast-paced environment. 

• Clear written and verbal communication skills, with the ability to provide concise andaccurate operational updates to internal and external stakeholders. 

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Desirable Skills/Experience 

• Experience in autologous cell therapy, clinical triallogistics, or control tower / real-time monitoring environments. 

• Strong understanding of patient and order orchestration, COI/COC controls, and the execution requirements of specialized cold chain, cryogenic, or time-sensitivelogistics. 

• Experience with cell orchestration platforms, courier orlogistics service provider portals, and operational tracking systems. 

• Experience with Excel, Power BI, Tableau, or Smartsheet for operational reporting and tracking. 

#CellTherapy

The annual base pay for this position ranges from $89K to $134K. Our positions offer eligibility for various incentives—an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans. 

Date Posted

Closing Date

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.