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Zen Media Director of Marketing Operations

🇺🇸 United States

Manufacturing

Management

Marketing

Sales

SaaS

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Zen Media Director of Marketing Operations

from 🇺🇸 United States

Director of Marketing & Operations/Only Agency Experience

Location: FL, USA-Remote

Candidate must be located in Miami or can work according to ET time zone.

Zen Media is the go-toB2B marketing and PR agency helping enterprise software, healthcare technology, professional services, and manufacturing brands achieve measurable growth and market leadership. By combiningstrategic content, leveraged media relations, and dynamic social amplification, we help our clients influence discerning buyers, shorten sales cycles, and drive ROI. Our work has been featured in leading publications such as Forbes, Fast Company, Ad Age, and The Wall Street Journal, and we have helped clients double their industry dominance and achieve profitable exits.

Role Overview

We are seeking aDirector of Marketing & Operations to lead and oversee Zen Media’s day-to-day marketing initiatives and operational efficiency. This role is ideal for a professional with a proven background inB2B marketing, operational management, and team leadership. The Director will be responsible fordriving marketing strategy, managing client-facing campaigns, ensuring delivery excellence, and overseeing internal operations to support Zen Media’s continued growth.

The ideal candidate will be anexcellent communicator, remaincalm and confident under pressure, and bring experience inleading and motivating high-performing teams.

Key Responsibilities

Lead and manage Zen Media’smarketing and operational strategy, ensuring alignment with company goals.
Oversee execution ofB2B marketing campaigns across PR, digital, content, and paid media channels.
Manage and mentor cross-functional teams to ensureexcellence in delivery and client satisfaction.
Develop and refineoperational processes, workflows, and reporting structures to drive efficiency.
Collaborate with leadership to setKPIs and performance goals for both marketing and operations.
Provideregular performance reports and insights to executive leadership and clients.
Ensure timely and high-quality delivery of client campaigns, projects, and initiatives.
Partner with sales and account teams to supportclient acquisition, retention, and revenue growth.
Represent Zen Media with professionalism and authority in client-facing communications.

Qualifications

Calm, confident leadership style with the ability to manage complex projects and client expectations.
Proven track record (7+ years) inmarketing and operations leadership, ideally within B2B or agency settings.
Experience inmanaging and scaling teams, with a focus on collaboration and accountability.
Strong knowledge ofB2B marketing strategies, digital channels, and PR integration.
Preferably has apersonal portfolio of past marketing/operations work demonstrating measurable impact.
Solid organizational and problem-solving skills with a results-oriented mindset.
Ability to thrive in afast-paced, remote-first environment while managing multiple priorities.
Translating CEO vision into clear, actionable execution across marketing and operations
Balancing strategic leadership with hands-on operational ownership
Leading B2B marketing initiatives while ensuring performance and delivery quality
Improving and scaling internal processes, workflows, and execution systems
Operating as both a leader and an active contributor, not only a supervisor

It’s a plus if you have:

Experience inenterprise, SaaS, professional services, or manufacturing industries.
Familiarity withPR-driven marketing models and earned/shared media strategies.
Previous success inoperational scaling of a digital or PR agency.
Advanced knowledge ofproject management tools, CRMs, or automation systems.

What’s Your Next Step?

If you are a seasoned leader who combinesstrategic marketing expertise with operational excellence, we’d love to hear from you. At Zen Media, you’ll have the opportunity to lead a talented team, partner withhigh-growth B2B clients, and directly impact our company’s success and client outcomes.

Still Unsure?

If you'd like to learn more about Zen Media before making your decision, we invite you to check out the links below: