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Operations Clerk-I
Net2Source
🇺🇸 United States
On-site
5 months ago
$27 – $31 / hour
5 months ago
Who We Are
Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.
Job Title: City Launcher
Location: Chicago - within 30 miles of city to be able to commute in city from business to business
Duration: 3 Months (Possibility of extension)
Job Description:
Responsible for building, training, and maintaining a high-quality workforce and customer experience within a defined region or hub.
This role is equal parts recruiter, trainer, and field operator. You are the owner of onsite client quality in your market — from first interview to ongoing performance in the field, along with dedicated boots on the ground to support other in person initiatives (restaurant test orders, restaurant sales conversations).
Each coordinator will own a specific region/hub and be accountable for all onsite support specialists operating within that area and client launch success and quality.
Key Responsibilities:
1. Hiring & Onboarding
Source, interview, and hire OSS for your assigned region
Ensure candidates meet quality, reliability, and professionalism standards
Own onboarding and ensure new OSS are set up for success from day one
2. Training & Enablement
Conduct initial and ongoing training for OSS
Reinforce standards for setup, labeling, and participant experience
Ensure OSS understand operational playbooks and expectations
3. Field Quality & Performance Management
Coordinate coverage and onsite experience for new customer launchers in your hub
Conduct on-the-job evaluations of OSS during live shifts
Provide direct feedback and coaching to improve performance
Identify high performers and underperformers; take appropriate action
4. Market Development & Ad Hoc Operations
Support local growth efforts, including:
Treat drop-offs for new customers
Visiting prospective restaurant partners
Test orders from restaurants to maintain quality standards
Act as the on-the-ground representative of operations in your region
5. Ownership of Hub Performance
Maintain a strong, reliable OSS bench for your hub
Ensure coverage, quality, and readiness for all shifts in your region
Partner with Shift Leads and central ops to flag gaps or risks
What Good Looks Like:
Great customer onsite experience and order quality in your hub
Strong pipeline of high-quality OSS in your region
New hires ramp quickly and perform at a high level
Consistent execution quality across all shifts in your hub
Clear visibility into OSS performance and gaps
Local operations feel "tight” and well-managed
Qualifications:
2–5 years in operations, field management, recruiting, or training roles
Strong people judgment — can identify high vs. low performers quickly
Comfortable giving direct feedback and coaching in the field
Highly organized and self-directed
Willingness to be in the field regularly
Why Work With Us?
We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.
Our Commitment to Inclusion & Equity
Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.
Awards & Recognition
• America's Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1
Ready to Level Up Your Career?
Click Apply Now and let's make it happen.
Operations Clerk-I · Net2Source