Analyst, Branch Operations and Service Head, Consumer Banking Group

•  Manage & control all operational functions of the branch with zero errors.
•  Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction.
•  Ensure timely receipt and submission of regulatory and other reports by the Branch.
•  Participate in process improvement exercises within branch/cluster.
•  Identify areas where productivity enhancement and cost reduction initiatives can be introduced.
•  Initiate team meetings internally within Ops as well as with business teams of the branch and circulate minutes to all stake holders at regular intervals.
•  Any other job duty and responsibility assigned to you by branch Head from time to time or on adhoc basis.     

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