Onsite Maintenance Lead (Doral Isles)

Role:Onsite Maintenance Lead

Location: Doral, Florida

Community: Doral Isles

Pay Range: $26.00 per hour

Job Type: Full Time

Company Summary                                                                                                                                   

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.

Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

RealManage has earned the prestigious Certified™ recognition fromGreat Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Community Summary

Doral Isles Community Association stands as a remarkable community that embodies the essence of peaceful living combined with modern amenities. This beautifully designed neighborhood features stunning landscapes filled with lush greenery, serene lakes, and meticulously maintained walking paths. Residents appreciate the exceptional clubhouse that serves as a central hub for social gatherings and recreational activities, providing an inviting atmosphere to foster community bonds. The impressive pool area is particularly noted for its aesthetic appeal and tranquility, resembling a resort-like setting perfect for relaxation or fun family afternoons. Unique attributes such as well-planned sports facilities—including basketball courts and tennis courts—offer residents varied options for physical activity in picturesque surroundings. An undeniable highlight is the vibrant atmosphere complemented by friendly neighbors who contribute positively to this close-knit community experience. Many have lauded the accessibility of various amenities within proximity, enhancing daily convenience while maintaining a sense of escape from urban life. Additionally, safety remains paramount at Doral Isles Community Association; many residents feel secure within this environment enriched by ample green spaces where children can play freely amidst nature's beauty. Ultimately, it serves not only as a residence but also as an idyllic retreat where one can enjoy both leisure and active living alike—a truly unparalleled choice in South Florida.

Role Summary

TheOnsiteMaintenance Lead serves as a hands-on leader responsible for scheduling, training, and overseeing the maintenance team while ensuring accurate reporting and the timely completion of work orders and property projects. This position inspects and maintains common areas, performs routine repairs and custodial work, manages supplies and cleaning services, and responds promptly to maintenance emergencies to ensure the property remains safe, clean, and well maintained.

Responsibilities 

• Serve as the day-to-day technical lead for maintenance technicians, providing work direction, guidance, and hands-on support.
• Coordinate daily work assignments and communicate staffing or scheduling needs to the Community Association Manager or Maintenance Manager.
• Assist with onboarding and on-the-job training of maintenance team members.
• Complete required maintenance logs, work-order updates, inspections, and reports accurately and on time.
• Continually inspect the property for maintenance needs and opportunities for improvement; promptly report deficiencies to the Community Association Manager or Maintenance Manager.
• Perform light electrical, plumbing, carpentry, drywall, painting, mechanical, and general building repairs.
• Support complex maintenance projects under the direction of the Community Association Manager or Maintenance Manager.
• Maintain the cleanliness and appearance of common-area amenities, including conference rooms, billiards rooms, laundry rooms, pool areas, and other shared spaces.
• Monitor the quality of contracted cleaning services, report concerns to management, and perform custodial work as needed.
• Monitor inventory levels and communicate supply and material needs to management to support timely completion of maintenance work.
• Receive, organize, and properly store approved maintenance and janitorial supplies.
• Maintain and repair common elements throughout the building interiors and exteriors.
• Complete assigned service requests and work orders safely, efficiently, and to established quality standards.
• Pick up and remove trash and move dumpsters as needed for scheduled collection.
• Remove weeds, trash, and animal waste from common-element rock areas, flowerbeds, and building grounds as necessary.
• Respond promptly to emergency maintenance calls during scheduled working hours.
• Respond to after-hours calls from the Building Engineer, Community Association Manager, or Maintenance Manager when assistance is needed to resolve an emergency.
• Communicate with vendors regarding site access and scheduled work and assist with coordinating required property inspections as directed by management.
• Report observed covenant violations or community-standard concerns to the Community Association Manager; the Lead Maintenance Technician is not responsible for enforcement.
• Promote safe work practices and immediately report hazards, incidents, and unsafe conditions.
• Perform other work-related duties as assigned.

Disclaimer

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

Qualifications

Knowledge, Skills, Abilities, and other Qualifications

• Lead Tech must have 3-5 years knowledge experience with building facilities maintenance.
• Must be team oriented work well with others, capable some electrical work, drywall, painting, mechanical repairs, and others.
• Able to communicate with vendors, schedule timely inspections with city for the property
• Must possess personal values that are in alignment with those of the company; Excellence, Partnership, Professionalism, Integrity, and Life Balance.
• Knowledge of safety precautions
• Knowledge of basic electrical repair and replacement
• Knowledge of HVAC trouble shooting
• Knowledge of general facilities maintenance and repair with HOAs and COAs
• Skill in attention to detail, problem solving, and decision making
• Ability to prioritize and handle multiple assignments
• Ability to perform duties with limited supervision
• Ability to be work a flexible schedule in order to meet deadlines
• Ability to build strong working relationships with team members
• Valid driver's license and clean driving record required

Education and Experience

• High School diploma or equivalent
• Two to three years of previous experience in COA, Apartment/Multi-Family Maintenance preferred
• Two or more years of experience in electrical, plumbing, painting and maintenance preferred
• HVAC, CPO certifications preferred

Performance Standards

• Maintain knowledge of basic electrical repair and replacement, HVAC trouble shooting, controls, plumbing, lighting and general facilities maintenance and repair
• Provide excellent customer service at all times
• Respectful and responsive to homeowners and resident inquiries and concerns
• Complete all work in a timely manner with a high degree of quality
• Identify and utilize resources available and work in a team environment

Physical Requirements

• Ability to stand and walk for extended periods throughout the workday.
• Ability to climb stairs, ladders, bend, stoop, kneel, crouch, or reach frequently.
• Ability to lift, carry, push, or pull objects up to 50 pounds regularly and occasionally heavier with assistance.
• Manual dexterity to operate tools, equipment, and machinery safely.
• Visual acuity to inspect equipment, read gauges, and perform detailed tasks.
• Hearing ability to detect alarms, equipment sounds, and verbal instructions in noisy environments.
• Ability to work in varying environmental conditions (heat, cold, dust, noise, outdoors).
• Ability to wear and use appropriate personal protective equipment (PPE).
• Ability to work varying schedules, including evenings, weekends, on-call, and overtime as required.

RealManage is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to apply for this position or perform essential job functions, please contact Human Resources athr@ciramail.com.

Pay and Benefits

$26.00 per hour

Benefits Include

• Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High-Deductible Medical Plan to be eligible)
• FSA account for health-related expenses
• FSA account for dependent care expenses
• Education Reimbursement for industry related classes
• 401K match after 1 year
• Employee Assistance Program (EAP)
• 9 paid holidays and 2 floating holidays

EEO & Values Statement 

RealManage is a values‑based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.