Associate - Operations

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Roles and Responsibilities• Capture the details of the consignment note and associated document in the Client system• Should follow the instructions as mentioned in the Process Manual• Self-learning skills• Deliver the goals and targets as per the defined KPI's• Follow the company policies and procedures under the guidelines aligned by supervisor and managerSpecial Skills• Ability to read Handwriting from various Geographies• Basic computer Knowledge required• Ability of self-learning on live job• Eye to Details• Good Reading and writing knowledge of English Language• Touch Typist with a minimum typing speed of 25 wpm with 85% accuracy• Note: Willingness to work in 24*7 environmentLanguage Capability• EnglishSpoken & Written Proficiency Required• Excellent English communication skillsTechnical Proficiency & Requirements• Hands on experience of using desktop or Laptop• Comfort in Learning and Using Digital Tools• Knowledge of using Virtual meeting application e.g.; Skype, Zoom or WebEx• Intermediate understanding in using Broadband, Wi-Fi or phone internet tethering with desktop or Laptop• Existing Home Broadband or Wi-Fi Connection. (preferred)• Inverter back up available. (preferred)

Graduate