Inpatient Resource Navigator

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system.

We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.

JOB DESCRIPTION AND POSITION REQUIREMENTS

• Part-time, day shift, mostly weekdays, 2 weekend shifts per 6-week schedule

JOB SUMMARY:

The Inpatient Patient Navigator partners with the Care Coordination team, including RN Care Coordinators and Social Workers, to support patients throughout hospitalization and discharge. Serving as a patient advocate and resource, this role helps patients navigate the healthcare system, access services, overcome barriers to care, and address social determinants of health. The Navigator coordinates discharge planning, connects patients with community and post-acute resources, and collaborates with interdisciplinary teams to promote safe, patient-centered transitions of care, improve outcomes, enhance the patient experience, and support operational efficiency across St. Tammany Health System.

MINIMUM QUALIFICATIONS:

• Current LA professional specific licensure - Licensed Practical Nurse (LPN), Respiratory Therapy, or Rehab Services
• Current Basic Life Support (BLS) from the American Heart Association
• Required – Associate’s Degree or above in Nursing or other related Healthcare field
• Preferred - Two (2) years of Acute Care Hospital, Emergency Dept, and/or Case Management experience.
• Bachelor’s Degree preferred  
• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Ability to communicate with individuals to educate and facilitate problem-solving.
• Strong interpersonal skills and ability to work with community members from diverse backgrounds.
• Ability to work independently.
• Organizational skills and ability to maintain a database.

PHYSICAL DEMANDS:

Must possess good physical health.  Some requirements include but are not limited to standing, sitting or walking for long periods of time.  Lifting at least 50 pounds is required.  Must be able to work with a moderate level of noise.
Physical Effort required:        
Constant (67%-100%) - handling/feeling, talking, hearing, seeing
Frequently (34%-66%) - lifting, carrying, pushing/pulling, stooping, crouching, reaching
Occasionally (1%-33%) - climbing (stairs, ladders, etc.), crawling

EMPLOYMENT

Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.

EQUAL OPPORTUNITY EMPLOYER

St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.