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ES

Senior UI/UX Researcher

EPAM Systems
๐Ÿ‡ฆ๐Ÿ‡ท Argentina | ๐Ÿ‡ง๐Ÿ‡ท Brazil | ๐Ÿ‡จ๐Ÿ‡ฑ Chile | ๐Ÿ‡จ๐Ÿ‡ด Colombia | ๐Ÿ‡ฒ๐Ÿ‡ฝ Mexico
Remote
Senior
18 hours ago
  • UI/UX
  • Usability Testing
  • Design Thinking
  • Lean
  • Agile
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We are looking for aSenior UI/UX Researcher to strengthen the UX research practice at Hotel Corporation across key digital product teams. You will split your time between the Sales/Meetings and Events team and the Search team, guiding research from planning through synthesis and sharing clear insights to shape product decisions.

Responsibilities

  • Plan and run complex qualitative and quantitative research with guests, members, owners, and colleagues to support multiple product teams
  • Own research insight stewardship by centralizing findings and sharing them with relevant teams and groups
  • Introduce cutting-edge research techniques that match product team needs
  • Align research goals with product teams and stakeholders in line with product and business roadmaps
  • Conduct usability testing to validate experiences and uncover issues
  • Uphold a commitment to the client's core values

Requirements

  • Hands-on experience of 3+ years as a user experience researcher
  • Demonstrated experience with digital web, mobile web, and native app research, with B2C research preferred
  • Deep expertise in interviews, surveys, contextual inquiry, usability testing, and unmoderated user experience research techniques aligned to clear research goals
  • Solid skills in research design, facilitation, and analysis
  • Proven ability to communicate relevant research findings through presentations and written documentation
  • Collaborative experience working with other researchers, designers, and product teams to support design thinking and lean/agile best practices and tools
  • Background overseeing and conducting research projects with enterprise software in complex user environments
  • Strong foundation in hypothesis-driven, continuous learning and evolving the design and discovery process of modern product development with actionable research insights
  • English proficiency at B2 (Upper-Intermediate) level or higher

Senior UI/UX Researcher ยท EPAM Systems

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