Senior Business Analyst

We are seeking a structured, analyticalSenior Business Analyst to join our engineering department. In this role, you will be the key translator between our business stakeholders and our software development teams. Your primary objective will be to understand complex business problems, analyze current workflows, and elicit detailed, high-quality requirements that our engineers can seamlessly transform into working software.

Responsibilities

• Partner with business units, product managers, and users to gather, clarify, and document comprehensive functional and non-functional requirements
• Analyze "as-is" business processes, identify pain points or inefficiencies, and design optimal "to-be" workflows to streamline operations
• Translate business needs into clear, concise, and structured user stories with well-defined acceptance criteria (using Gherkin/BDD where appropriate) for the development backlog
• Act as the primary liaison between technical teams and business units, facilitating communication and managing expectations throughout the software development lifecycle (SDLC)
• Partner with Quality Assurance (QA) and business users to validate that the delivered software meets the original business requirements, assisting with User Acceptance Testing (UAT)

Requirements

• 3+ years of experience as a Business Analyst in an IT or software development environment
• Excellent problem-solving skills with a knack for breaking down complex systems and processes into logical, easy-to-understand components
• Outstanding written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders and vice versa
• Understanding of Agile methodologies (Scrum/Kanban) and experience working within sprint cycles
• Proficiency in Jira, Confluence, and Miro or Visio for documenting requirements and workflows
• English proficiency at B2 level or higher