Senior VIP Relationship Manager, NEA
๐ฎ๐ณ India | ๐ธ๐ฌ Singapore | ๐ฏ๐ต Japan | ๐น๐ญ Thailand | ๐จ๐ณ China | ๐ฎ๐ฉ Indonesia | ๐ง๐ฉ Bangladesh | ๐ฎ๐ท Iran | ๐ฏ๐ด Jordan | ๐ฐ๐ฟ Kazakhstan | ๐ฒ๐พ Malaysia | ๐ณ๐ต Nepal | ๐ต๐ฐ Pakistan | ๐ต๐ญ Philippines | ๐ฐ๐ท South Korea | ๐ฑ๐ฐ Sri Lanka | ๐น๐ผ Taiwan | ๐น๐ท Turkey | ๐ป๐ณ Vietnam | ๐ฑ๐ง Lebanon | ๐ฒ๐ฒ Myanmar | ๐ฑ๐ฆ Laos | ๐พ๐ช Yemen | ๐ฒ๐ป Maldives | ๐ด๐ฒ Oman
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Senior VIP Relationship Manager, NEA
from ๐ฎ๐ณ India | ๐ธ๐ฌ Singapore | ๐ฏ๐ต Japan | ๐น๐ญ Thailand | ๐จ๐ณ China | ๐ฎ๐ฉ Indonesia | ๐ง๐ฉ Bangladesh | ๐ฎ๐ท Iran | ๐ฏ๐ด Jordan | ๐ฐ๐ฟ Kazakhstan | ๐ฒ๐พ Malaysia | ๐ณ๐ต Nepal | ๐ต๐ฐ Pakistan | ๐ต๐ญ Philippines | ๐ฐ๐ท South Korea | ๐ฑ๐ฐ Sri Lanka | ๐น๐ผ Taiwan | ๐น๐ท Turkey | ๐ป๐ณ Vietnam | ๐ฑ๐ง Lebanon | ๐ฒ๐ฒ Myanmar | ๐ฑ๐ฆ Laos | ๐พ๐ช Yemen | ๐ฒ๐ป Maldives | ๐ด๐ฒ Oman
Who We Are
About the Opportunity
What Youโll Be Doing
- Lead relationships with OKX's most strategic VIP clients in NEA โ including institutional accounts, ultra-HNW individuals, and key referral partners โ with higher revenue accountability than a standard RM role.
- Identify and act on unspoken client needs through qualitative and quantitative analysis; produce senior-level client intelligence reports that inform product and commercial decisions.
- Design and own client service frameworks โ including tiering logic, escalation protocols, and service-level standards โ that the broader team adopts and operates within.
- Act as a senior commercial partner to marketing, product, and operations teams; influence go-to-market decisions for VIP campaigns and product launches.
- Mentor and support junior RMs; provide quality reviews, share market insight, and help onboard new team members into the client management approach.
- Drive new VIP acquisition through strategic partnerships, high-profile events, and executive-level networking โ not just execution, but origination.
- Own accurate portfolio data and lead weekly performance reviews with leadership; use data to proactively flag risks and recommend strategic adjustments.
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What We Look For In You
- 5+ years of experience in private banking, institutional sales, or VIP client management within international financial services โ with a clear record of managing complex, high-value portfolios.
- Demonstrated ability to build and own senior-level client relationships (C-suite, family offices, institutional trading desks) โ not just maintain them.
- Experience designing or improving client service processes, not just working within them.
- Prior exposure to crypto exchanges or trading platforms is strongly preferred; crypto-native candidates are welcome.
- Strong strategic thinking โ able to zoom out from individual client needs to spot patterns, inform product direction, and influence commercial strategy.
- Comfortable operating with high autonomy and ambiguity; able to make judgment calls without waiting for direction.
Perks & Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- More that we love to tell you along the process!






