Office Assistant

Michigan Ear Institute, a rapidly-growing provider of therapy services with a focus on Vestibular Rehabilitation, balance and fall prevention, is currently seeking a Patient Care Coordinator to join our growing organization and become part of our progressive team. 

This position will both assist the department with therapy services under the direction of a PT, and will also be responsible for administrative duties.

This is a full time, Monday-Friday position that is 100% in person. 

Job responsibilities will include:

• Assisting the Physical Therapists with patient exercises and movement as directed
• Keeping the clinic clean & organized, as well as preparing treatment areas
• Greeting patients while also helping support front desk when needed in scheduling appointments, handling patient check-in/out, verifying insurance, authorizations and any other work as necessary to help the clinic workflow efficiency

This combined role requires a pro-active and self-motivated person capable of multi-tasking, with good organizational skills to help ensure smooth operations and positive patient experience. High proficiency and excellent communication skills are required.

Qualifications and benefits

• High school diploma or GED required
• Work experience as a physical therapy technician/aide is helpful 
• Previous front desk receptionist experience preferred
• Computer skills - must be comfortable working in Office 365 and EMR system. Knowledge of WebPT and/or Athena is helpful. 
• Excellent communication skills and a desire to work with patients
• Ability to take initiative and manage multiple priorities 
• This is a great opportunity for someone seeking experience in a physical therapy setting or for someone who enjoys a blend of administrative work combined with working with patients. 

Benefits:

• Medical, dental, vision offered the first of the month after 30 days
• Company paid life, short and long-term disability coverage
• 401k with employer contribution
• Paid time off and paid holidays
• Voluntary insurance plans such as pet insurance, legal, identity theft, critical accident/illness etc.