Solutions Expert

Wing Assistant

🇵🇭 Philippines

Hybrid

7 months ago

₱50,000 – ₱100,000 / month

7 months ago

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Busy clients don’t go MIA because they don’t want help - they disappear because managing help feels like more work. The Solutions Expert exists to eliminate that friction.Your job is to step into a client’s day, identify the work they shouldn’t be doing, and extract it quickly and confidently. Through live shadowing sessions, digital audits, and close collaboration with our in-office VA Bench, you turn messy routines into delegated systems — often within 48 hours of signup. This is ahands-on, client-facing operator role for people who enjoy moving fast, leading conversations, and turning ambiguity into action.

Responsibilities

Lead live client shadowing sessions to extract work in real time
Identify high-pain, high-impact taskswithout waiting for client direction
Convert messy workflows, brain dumps, and recordings into clean SOPs
Audit inboxes, calendars, and digital tools to uncover instant delegation wins
Deliver the first functional SOP within 48 hours of client onboarding
Work in-office with Bench VAs to ensure tight handoff and execution
Turn Looms, voice notes, and messages into clear, executable tasks
Maintain client trust around access, security, and managed-office workflows
Own early client outcomes, speed, and momentum end-to-end

If you’re excited bybuilding scalable systems, solving complex operational problems, and directly impacting business outcomes, we’d love to hear from you. This role offers the opportunity to work closely with cross-functional teams, shape how we hire and deploy talent, and drive meaningful change at scale.Apply if you’re ready to take ownership, challenge the status quo, and help define what “great” looks like.

Solutions Expert · Wing Assistant

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