Sales Representative - International

Sulzer

Location not stated

Manager or above

2 months ago

Lean
Microsoft Office Applications
Excel

Pension

2 months ago

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Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

Job Summary
The Inside Sales Representative (ISR) has broad responsibilities related to customer service, sales, and project coordination. As business professionals their primary function is to build key relationships with their ISR peers, Area Sales Managers, Operations and customers. Essentially, they are the central hub between all departments with the organization. They are responsible for executing the business processes between those groups efficiently, consistently and with clear communication The ISR is a key role for the organization that allows interaction with all aspects of the business and is a great position for anyone with experience or someone with the positive attitude willing to learn. This position extends the opportunity to learn our business within the Oil & Gas, Petrochemical and Power Generation industries.

ISRs have duties and responsibilities inthe followingareas:

Customer /AccountManagement

The ISR supports the ASMbymanaging critical data in thecompany’s BusinessManagement System.

The ISR’s canserveasthe customer’s primary contact.

Responsibilities:

· Create andmanage customer information in thecompany’s BusinessManagement System

· Support customervisitsonsite andoffsite

· Provideupdateson customerprojects;serve as liaison betweenoperations andcustomer for updates regarding deliveries, customer service issues,etc.

ProposalManagement

The ISR is solely responsible for the generationof proposals.

The ISRcoordinates andcommunicatestherequest for proposals and estimates.Duringtheproposal

process ISRserves as liaison between customer andoperations for any commercial and/ortechnical clarification.

Responsibilities:

· Responsible for executingtheproposalgeneration process withinthe BusinessManagement

System

· Reviseor create proposalsbased upon inspectionresultsorother in-processworkscope changes

· Ensure all proposals are reviewed per Sulzer’s internal delegationof authority and create

Margin Summary Reviewsheet

· Manage the storage / archivingof the proposals andrelated information

· The Terms and Conditions and handed to ASM and or RSM to complete the review process

Project/CommercialManagement

The ISR is responsiblefor facilitatingthe completionof projects from the pointofpurchase order receipt to final invoice approval.

Responsibilities:

· Manage the receipt, review and processingof allpurchaseordersassociated with their

assigned ASM’s and business units

· Manage the releaseof allproject scopes and projecthand-offsto the operationsgroup(s)

· Coordinate andmanage asneeded the resolutionof project issues, questions, and concerns

· Facilitate communications between the customer, ASM andoperations group

· Perform invoice review andproforma approval

• Participate in appropriate meetings such as production and scheduling meetings to facilitate decision-making on backlogs and priorities.

• Reviewing and processing summary technical reports for accuracy on completed client projects.

Quality /ContinuousImprovement

The ISR is responsiblefor supportingthe companies Quality /Lean initiatives to improve and add

valuetoour customer’sexperience

Responsibilities:

· Develop and maintainskillsand procedures requiredfor the generationof the highestquality proposals

· Support operations quality improvements

QESH(Quality, Environmental, Safety and Health)

Thecompany is committedto having azero accident workplace and thatrequiresthe involvementof all employees.

ISRs are committedtofollowing and complying withSulzer’s QESHregulations.

Responsibilities:

· Takes personal responsibilityfor theirown, andco-worker’ssafety

· Identifyproblems and areasofimprovement andnotifymanagementaccordingly

· Ensure customervisitorshavereceived therequiredsafety induction, are properly signed in and have the requiredPPE whileon shopvisits

Requirements

Mechanical EngineeringDegree Required
Bilingual (English/Spanish) oral and written skills required
Proficient use of Microsoft office applications (Word, Excel)
Strong verbal and written communicationskillswiththe ability to interface withpersonnel fromdiverse backgrounds at all levelsoftheorganization

· Strong organizationalskills, abilityto prioritize andmanage multiple projects

· Timemanagementskills

· Understandingof basic financial concepts

What we offer you

What We Offer You

15 days of paid time off and 12 company-paid holidays
401k plan with a 6% match
Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
Health savings account matching
Motivating wellness program
Employee Assistance Program
Paid paternal leave
Gym reimbursement

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

Sales Representative - International · Sulzer

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