Maitre d'hotel - Bevo

The Maitre d'Hotel reports to the Restaurant Manager. Their role is to coordinate all dining room operations, assist in supervising the service team, and play a leading role in welcoming guests and ensuring an exceptional overall dining experience.

RESPONSIBILITIES

• Ensure proper service planning based on anticipated guest volume;
• Assist in supervising staff during service;
• Maintain ongoing communication with the kitchen to ensure smooth and efficient service operations;
• Assist with table service as needed;
• Ensure guest satisfaction during and after service;
• Handle guest complaints and resolve issues when required;
• Participate in inventory management;
• Act as the manager on duty in the absence of the Restaurant Manager;
• Complete all required administrative duties.

QUALIFICATIONS

• Training in restaurant management is considered an asset;
• Minimum of three (3) years of experience as a Maitre d'Hotel or in a similar position;
• Knowledge of restaurant management software (Micros and OpenTable are assets);
• Strong team-oriented mindset;
• Excellent customer service skills;
• Leadership abilities;
• Self-motivated with a strong sense of initiative;
• Flexible availability, including days, evenings, and weekends;
• Excellent communication skills in both French and English, spoken and written.