Maintenance Coordinator

SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Help manage day to day maintenance operations. Offers clerical support to management team. Helps manage office procedures and scheduling.
• Manage move in/out keys and dates, scheduled vendors.
• Manage resident requests via Happy co.
• Manage Service Technicians with service requests. Maintaining proper order of requests, scheduling future work with residents.
• Complete statement of deposit accounting on move outs after assessing damages.
• Assisting with supply orders and generating PO’s, processing invoices for maintenance related items.
• Pre-walk move-in units to ensure the highest standard/quality possible
• Schedule vendors for turn units
• Complete move-in inspections with the new resident, ensuring all concerns are taken care of
• Taking the lead on assisting residents with potential problems
• Assisting the administrative department with clerical duties, such as organizing work schedules. Provide call backs for quality of work insurance.
• Processing work orders, organizing invoices, and assisting admin staff with payroll.
• Performing office duties, such as answering phones, emails, sending notices and replying to messages.
• Managing daily office operations and maintaining an organized work environment.
• Facilitating communication between management and residents.
• Overseeing and interpreting the company's administrative policies and procedures.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED); or 6 months to 1 year related experience and/or training; or equivalent combination of education and experience. 

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively with residents one-on-one or groups of employees. 

REASONING ABILITY

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations. 

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use hands and fingers and reach with hands and arms.
• The employee is frequently required to stand, walk and sit.
• The employee is occasionally required to climb, stoop, kneel, crouch and crawl.
• The employee must occasionally lift and/or move up to 10 lbs. Specific vision abilities include close, distant, color and peripheral.

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.

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