Part-Time Concierge

HIRING PT CONCIERGE - EVENING SHIFT & WEEKENDS

Fogelman, a known leader in the multifamily industry, is hiring a PT Concierge with strong customer service skills at Thornwood Apartments in Germantown.

The Concierge is the first impression of the community and is responsible for providing superior customer service to residents. Duties include managing the front desk, greeting residents and visitors, monitoring surveillance cameras, and providing exemplary customer service.

Schedule Requirements: 

This position averages 24 hours per week with 2–3 evening shifts per week from 7:00 PM–11:00 PM, along with a rotating weekend schedule:

Every other Friday: 7:00 PM–11:00 PM
Friday-working weekends: Saturday & Sunday, 3:00 PM–11:00 PM
Alternate weekends (off Friday): Saturday & Sunday, 7:00 AM–3:00 PM

Candidates should have flexibility to work the rotating evening and weekend schedule outlined above.

We invest in our associates with:  

• BCBS Health, Dental, Vision, Disability/Life Insurance
• Matching 401K
• Training, Career Development, Tuition Reimbursement
• Recognition & Rewards through Awardco + Associate Appreciations & Incentives
• $500 Associate Referrals  
• Employee Connect – resources for legal, financial & personal support 

CONCIERGE JOB RESPONSIBILITIES:

• 2-4 years Concierge, Front Desk, or customer Service experience.
• Availability to work a flexible schedule; any day of the week including weekends.
• Self-motivated, self-starter, enthusiastic, resourceful.
• Exceptional communication skills - both verbal and written.
• Greets and assists residents and their guests in a courteous and efficient manner: and plays a vital role in ensuring the overall resident satisfaction.
• Answer the telephone, provide information, forward calls and take messages as necessary.
• Ensures the safety and security of the apartment community, by being aware and knowledgeable about who is entering and exiting the property; and ensures non-residents (e.g. guests, tradesmen, deliverymen, etc.) are approved by the resident or the management office.
• Watch the surveillance cameras diligently to ensure no one is on property that should not be and no doors are propped open. Contact the police department as needed.
• Performs other job-related duties as assigned.