Head of Global Digital Data & Platforms

Your Responsibilities

• Define the global strategy for the digital technology landscape of the Schär brand for the B2C environment.
• Plan departmental goals, KPIs, and objectives, including budget allocation and cost control.
• Identify growth opportunities through quantitative analysis and execute initiatives to drive traffic, engagement, and overall business growth.
• Harmonize platforms, tools, and processes across the company’s digital ecosystem to ensure operational efficiency.
• Build a network with all local subsidiaries as well as all global Business Unit’s teams, aiming to pursue shared goals in a highly integrated and cohesive environment.
• Lead global strategic and operational and technical developments of online platforms and tools, including websites, landing pages, mobile apps, online activations (Customer Data Platform), marketing automation, and loyalty program.
• Enhance user experience (UX) and usability across all digital assets to improve traffic, engagement, usage, and conversion rates.
• Manage both internal and external service providers to ensure project delivery within defined timelines and budgets.
• Lead a team of approximately 10 people, fostering performance through inspiration, empathy, and curiosity

Your Profile

• Master’s degree in Digital Marketing, Communications or equivalent

• 7+ years of relevant work experience either client-side or at digital agencies, preferably in the FMCG industry or lifestyle

• Experience with digital projects within CRM, websites and marketing automation

• Deep understanding of digital trends and innovations with a proven track record in marketing automation and intelligence

• Ability to lead, influence and work across different markets as well as building excellent relationships with the team, peers and executives

• Have managed digital partners and programs across multiple geographies
• Fluent in English and preferably in German and/or Italian