Training and Development Team Leader

Job Purpose

The Training and Development Team Lead oversees the training and development coordinators and ensures training content for professional development and ongoing training is developed in a systematic approach applying adult education principals and technical knowledge.  They are responsible for reviewing the training mission and strategy with the EED Manager and recommending new training initiatives, technologies and trends. 

Duties and Responsibilities

• Creates and delivers annual learning plans for Managers and Senior Leadership team – work collaboratively with HS and FSQA proactively to include legislative material
• Development, facilitation and maintenance of salaried onboarding program content
• Recommend, Co-ordinate and facilitate “Eagles Flight” team building training and content development
• Supervise the Training and Development Coordinators
• Assist EED Manager in the development and delivery of training programs to meet requested organizational training needs based on needs analysis and industry trends
• Facilitates learning through a variety of delivery methods including classroom instruction, virtual training, on-the-job coaching and investigates new methods of training (ex. virtual reality)
• Source and recommend new delivery methods and technologies to improve training offerings and outcomes
• Develop learning plans through our learning platforms by role incorporating both the Alchemy and Udemy platforms
• Evaluate the effectiveness of training programs through assessments, feedback and performance metrics and make necessary changes to improve outcomes
• Complete analysis and review of training stats to monitor effectiveness  
• Oversee and maintain progression of Canadian Butchery skills development program for internal candidate skills development
• Facilitate the Operations leadership professional development program through post secondary online courses and practical information sessions with leaders internally
• Tracks and reports on training outcomes where required
• Marketing/communication of all available training opportunities to employees and provides necessary information
• Uses accepted education principles, training methods and techniques
• Serve as a Subject Matter expert on Udemy
• Keeps abreast of new training technology and serves as the subject matter expert to review and recommend new technologies
• Working with EED Manager on providing input to the Training budget and monitoring spend
• Manage training projects

• Demonstrates and promotes the Conestoga WAY
• Act as a role model and cultivate positive relationships both internally and externally
• Provide guidance and mentorship to trainers and instructional designers, fostering a culture of continuous learning and development within the team
• Other duties as required

Personal Development

• Attend company required training
• Remain current with technical knowledge in areas of responsibility
• Remain current on learning methodologies and best in class processes
• Attend regular 1:1 coaching/update sessions

Qualifications

• Post-secondary education in Adult Learning, Training, HR or related field required
• 5 years of experience in learning and development / training
• Experience using learning management systems and delivery tools
• Familiarity with a complete full training cycle (needs assessment, develop learning objectives, instructional design, facilitation, evaluation)
• Demonstrated facilitation skills / public speaking
• Experience managing projects from ideation to completion
• Demonstrated ability to build solid business relationships internally and externally
• Familiarity with instructional design theory and implementation
• Familiarity with traditional and modern training methods and techniques
• MS Office proficiency
• Strong organizational skills with the ability to handle multiple assignments
• Strong communication skills

Key Competencies

• Accountability and Initiative

• Takes initiative and demonstrates a “do whatever it takes” work ethic to get the job done
• Consistently delivers on personal targets

• Service Excellence

• Regularly gathers and reviews customer feedback to get a clear picture of their needs and requirements
• Maintain an outstanding customer experience despite time pressures or obstacles

• Communicating with Clarity

• Communicates in a manner that is straightforward and easy to understand
• Presents complex information in a way that is engaging for the listener

Working Conditions

• Works an occasional weekend and early/late hours to support different shifts
• Cold environment at times
• Noise levels may exceed 85 DbA (hearing protection is provided) at times
• Working in congested and high forklift traffic areas at times

Physical Requirements

N/A

Key Performance Indicators

• Training Plan adherence
• Maintenance of Training programs and resources
• Availability/Release of Annual Learning Plans in a timely manner