Patient Service Representative - Vascular Surgery- Full Time

Come work at the best place to give and receive care!

​Job Description: 

About the Job:

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, and entering patient charges and demographics. Retrieving and updating medical records, collecting fees, and performing general clerical and other duties as assigned in accordance with JCAHO, NCQA, and government standards, as well as policies and procedures of the Vascular department

Independently manage the new patient office, often serving as the initial introduction to Elliot Health System, responding to potential new patients as well as providers and referring offices who are requesting services with Elliot Vascular Surgery.

What You’ll Do:

• Greets and checks in all scheduled patients according to the Health System check inprocess.
• Collects copayment.
• Confirmsandupdates alldemographic andinsuranceinformation ifpatientis notpre-registered.
• Interacts with patients regarding complaints for effective and immediate response and resolution. Refers to Office Manager asappropriate.
• Receivesincomingtelephonecalls,either directlyor from theswitchboard.Followsthroughwiththerequestordirectstherequestasappropriate.
• Processesallincomingreferralsandensuresthatareferralisattachedtoallscheduledvisitsforwhichareferralisrequired.
• Obtains pre authorization for all services that require preauthorization.
• Works the No Show report in accordance with the Health System No ShowPolicy.
• Worksthere-schedulereporttoensurethatallarenotifiedandmovedtoanotherdateandtime.
• Works the recall report in accordance with the practice specificprocess/workflow.
• Works all assigned Charge and Claim WorkQ.
• Checksthepatientsoutaftertheirappointmentandfollows through withallproviderorders notedin thevisitdisposition.
• Balances individual user batches for daily paymentsreceived.
• Balancesalluserbatchesasassigned fordailypaymentsreceived.
• Maintains providers’ schedules, optimizing effective scheduling ofappointments.

Education/Experience/Licensure

• High School Diploma or equivalent required.  
• One (1) to three (3) years of experience in a health care setting performing similar work activities, including, but not limited to, clerical, billing, or insurance processing, required.
   

Why You’ll Love Us:

• Pet Insurance
• Wellness Center for employees to access.
• Newly Competitive pay ranges!
• Tuition Reimbursement up to $4,000/ year for full-time coded employees over 30 hours/week.
• &So much more!

Work Shift: 

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.