Digital Product Manager

Excited to grow your career?

Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you!

About the role

How we work 

• We believe Product Managers should be builders, not coordinators.  

• We expect Product Managers to use modern AI-assisted tools to accelerate discovery, analysis, prototyping,experimentation and delivery. 

• We favour evidence over opinion, outcomes over output and learning over process. 

• We encourage Product Managers to get hands-on, building prototypes, testingideas and working directly with engineers tovalidate opportunities. 

 What you'll be doing  

• Define, drive and own clear product vision,roadmap and measurable outcomes for your product area. 

• Lead journey digitisation and automation, replacing manual and paper-based processes with scalable digital capabilities. 

• Drive measurable improvements in client experience, operational efficiency and business value using data,experimentation and insight. 

• Identify,validate and prioritise opportunities using client feedback, operational data, marketinsight and commercial analysis. 

• Build prototypes and experiments using digital and AI-assisted tools tovalidate assumptions before committing engineering investment. 

• Applydata,AI,automation and intelligent workflow capabilities to improve client and colleague experiences. 

• Work closely with engineering to understand platform constraints, technical debt and capability reuse opportunities. 

• Partner with operations teams to reduce manual effort, avoidablecontact and failure demand. 

• Make clear prioritisation decisions based on value, opportunity cost, clientimpact and technical feasibility. 

• Measure outcomes and use evidence to decide whether initiatives should be scaled, improved,simplified or stopped. 

• Champion your products by communicating decisions, trade-offs,progress and value to stakeholders. 

• Ensure productscomply with relevant regulatory requirements within the financial services industry. 

About you 

• An AI-capableproduct builder who canidentify value,validate ideas, shape investmentdecisions and deliver measurable outcomes across client journeys,operations and technology. 

• Proven experience as a Product Manager,ideallywithin financial services,fintech or another regulated sector. 

• Canevidenceowning measurable outcomes and making prioritisation decisions based on evidence,value and trade-offs. 

• Strong product discovery,experimentation and delivery experience. 

• Comfortable building prototypes and using AI and othertools to accelerate learning and decision making. 

• A track record of successfully launching and managing digital products from conception through todemise. 

• Strong analytical and problem-solving skills, with the ability to translatequant and qualinsight into product decisions. 

• Able to work effectively with engineers, understanding technical constraints, APIs, platformcapabilities and delivery trade-offs. 

• Strong communication,presentation and stakeholder management skills. 

• A solid understanding of user experience (UX) principles and design thinking. 

• Highly accountable, able to independentlyidentify opportunities, shape investment decisions and deliver measurable outcomes with minimal direction. 

Interview process 

The interview process for this role consists of two stages, including competency and technical questions, along with a presentation. 

Working Schedule 

TheDigital Product Manager role is apermanent,full-time position, working37.5 hours per week,Monday to Friday. Our office is based in Bristol, BS1 5HL, and hybrid working is available,where you can work from home and in the office. 

Why us?

Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

• Discretionary annual bonus*and annual pay review 
• 25 days* holiday plus bank holidays and 1-dayadditional Christmas closure 
• Option topurchase anadditional 5days holiday**  
• Flexible working options available, including hybridworking  
• Enhanced parental leave 
• Pension scheme up to 11% employer contribution 
• Income Protectionand Life insurance (4 x salary core level of cover)  
• Private medical insurance* 
• Health care cash plans - including optical, dental, and outpatient care 
• Health screening programme
• Help@hand- confidential supportincluding mental health counselling and remoteGP 
• Wellhub - unlimited access to fitness providersandwellnesscoach sessions 
• Variety of travel to work schemes with bike storage and shower facilities 
• Inhouse baristaand deli serving subsidised coffee andsandwiches 
• Two paid volunteering days per year 

*dependant on role level 

**only available to select during our annual benefits window, in November each year 

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Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.