Operations Program Manager, Contracting

About the job

Interested in driving the future of AI-enabled operational contracting and funding processes? We are looking for someone to join our central Services team in Google.org as an Operational process manager for contracting of all types. We are on a transformation journey to automate Google.org’s operational process, and we need a strategic owner to drive execution and help land our next wave of cross-functional solutions.

The founders of Google committed a portion of Google's profits to address the world's toughest problems. The mission of Google.org is to deliver on that promise by applying Google’s innovation, research, and resources to promote progress and unlock potential for everyone, everywhere.

As part of Google.org, the Services team drives investment operations to advance Google.org’s funding goals. We do this by interfacing with stakeholders across Google and bringing operational excellence through outsourced execution to deliver more than $900M a year in cash to external recipients worldwide.

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 5 years of experience in program or project management.
  

Preferred qualifications:

• Experience leveraging AI tools or methodologies to identify and resolve operational inefficiencies.
• Experience managing the full lifecycle of multiple projects simultaneously in a dynamic environment with changing priorities and deadlines.
• Experience collaborating cross-functionally to solve complex problems, drive project ownership, and align business objectives.
• Experience synthesizing stakeholder requirements and guiding teams through complex operational processes.
• Knowledge of contracting and funding operations, including various types of funding mechanisms and associated tooling.

Responsibilities

• Oversee day-to-day operations to enable the global Google.org team to meet its contracting and funding goals, with a focus on delivery and issue resolution.
• Collaborate globally with external partners, such as vendor operations and donor-advised funds, to set objectives, implement process improvements, and monitor vendor team performance.
• Partner with internal stakeholders across legal, compliance, partnerships, and finance to align goals and drive process improvements.
• Serve as a domain expert on legal policies, workflows, and tools to help stakeholders navigate operational processes.
• Drive change management for strategic and operational areas by developing transition plans, performing implementation risk analyses, and providing process training.