Pre-Litigation Team Manager

About the Role

The Pre-Litigation Team Manager oversees the day-to-day operations of our pre-litigation case teams — case managers and case manager assistants — ensuring cases move efficiently through treatment, demand preparation, and settlement. This is a hands-on leadership role for someone who understands both the people side of management and the operational rigor required to run a high-volume pre-litigation caseload.

What You'll Do

•       Manage and develop a team of case managers and case manager assistants handling pre-litigation personal injury cases from intake through settlement

•       Monitor caseloads, case aging, and file quality to identify bottlenecks and keep cases moving toward timely

•       Set clear performance expectations and conduct regular one-on-ones, coaching, and formal performance reviews

•       Own and enforce standard operating procedures for treatment monitoring, demand packages, lien resolution, and settlement handoff

•       Track team KPIs and report on team performance to firm leadership

•       Use Filevine to audit case files, monitor task completion, and ensure documentation is accurate and audit-ready

•       Handle escalations — client concerns, medical provider issues, and internal roadblocks — quickly and professionally

•       Support hiring, onboarding, and training for new pre-litigation staff

•       Help identify and roll out process improvements as the team and caseload grow

What We're Looking For

•       3+ years of experience in personal injury case management, with at least 1–2 years in a supervisory or team lead role

•       Strong working knowledge of the pre-litigation lifecycle: treatment, demand, negotiation, and disbursement

•       Experience with Filevine or comparable case management software strongly preferred

•       Proven ability to manage, coach, and hold a team accountable to performance standards

•       Excellent organizational skills and comfort managing a high-volume, deadline-driven caseload

•       Clear, direct communication style — with clients, attorneys, and your team

•       Bachelor's degree preferred; equivalent experience in personal injury case management will be considered in lieu of a degree

Why Anderson Injury Lawyers

•       Competitive base salary, commensurate with experience

•       Opportunity to build and shape a growing team at a firm that's investing heavily in its people and operations

•       Collaborative leadership team that values clear communication and operational excellence

•       Full benefits package

About Anderson Injury Lawyers

Anderson Injury Lawyers is a fast-growing personal injury firm serving clients across Texas. We're committed to getting our clients the outcomes they deserve while building a workplace where our team can do their best work. We’re looking for a Pre-Litigation Team Manager to lead the team that moves cases from intake through settlement.