TP
Network & Hosting Infrastructure Specialist
Tech Providers Inc.
🇺🇸 United States
On-site
3 weeks ago
- SNMP
- SSH
- triage
- Windows
- ServiceNow
- CompTIA Network+
- PowerShell
- Python
- ITIL
- Windows Server
- Linux
- Unix
- VMware
- Hyper-V
3 weeks ago
Duration: 6 months Contract
Location: Westerville, OH – Onsite Position      Â
Â
Duties:
- Identify, troubleshoot, and resolve credential issues across network devices and server infrastructure (SNMP, SSH, WMI, WinRM, etc.)
- Manage and validate access to network and hosting environments to ensure complete infrastructure scanning coverage
- Triage and diagnose connectivity and authentication errors across routers, switches, firewalls, load balancers, and server platforms
- Collaborate with network and hosting teams to maintain accurate credential stores and access policies
- Support service graph connector configurations to ensure proper data flow from infrastructure sources
- Manage and optimize discovery schedules to align with infrastructure maintenance windows and scanning requirements
- Document credential management processes, known infrastructure issues, and resolution procedures
- Provide subject matter expertise on network topology, device configurations, and server environments
- Support the broader ServiceNow Modernization program objectives as needed
- CompTIA Network+ or equivalent certification
- Scripting Skills in PowerShell or Python
- Experience with infrastructure discovery or asset scanning tools
- Familiarity with CMDB concepts and configuration item (CI) classification
- Background in enterprise-scale environments with diverse and heterogeneous device types
- Experience working within ITIL-aligned processes
- Prior work with ServiceNow ITOM Visibility (Discovery) as a supporting tool — not required, but beneficial
- Strong expertise in network infrastructure — routers, switches, firewalls, load balancers, and related device management
- Strong expertise in server/hosting environments, including:
- Windows Server and Linux/Unix administration
- Virtualization platforms (VMware, Hyper-V)
- Hands-on experience with credential management across diverse network and server device types
- Deep understanding of network protocols:
- SNMP v1/v2c/v3, SSH, Telnet
- WMI, WinRM, NetBIOS
- Experience troubleshooting connectivity and authentication issues in enterprise environments
- Familiarity with IP address management, network segmentation, and firewall rules that impact device accessibility
- Ability to work independently, triage infrastructure issues, and escalate appropriately
-
Â
Network & Hosting Infrastructure Specialist · Tech Providers Inc.