Senior Staff Engineer, ATLASSIAN

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 40 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

• Total experience:7.5+ years
• Strong hands-on experience inJira Administration andConfluence Administration.
• Good understanding ofAtlassian applications including Jira, Jira Service Management (JSM), Confluence, and Bitbucket.
• Experience in configuring and customizingworkflows, screens, issue types, schemes, permissions, notifications, and field configurations.
• Hands-on experience with bothAtlassian Cloud and Data Center (On-Premise) environments.
• Experience implementing and troubleshootingAtlassian Marketplace plugins and apps.
• Good knowledge ofJira and Confluence Automation capabilities.
• Strong experience in creatingreports, dashboards, filters, and gadgets.
• Understanding ofAgile methodologies, includingScrum and Kanban.
• Familiarity withAtlassian Intelligence (AI) andROVO capabilities.
• Strong stakeholder management, communication, and problem-solving skills with the ability to work independently.

RESPONSIBILITIES:

• Administer, configure, and maintainJira, Jira Service Management (JSM), Confluence, and Bitbucket environments.
• Design and implement customizations includingworkflows, screens, schemes, permissions, issue types, and field configurations based on business requirements.
• Work directly with customer stakeholders to gather requirements, provide solutions, and deliver enhancements independently.
• Configure, evaluate, and maintainAtlassian Marketplace plugins and third-party integrations.
• Develop and maintainautomation rules for Jira and Confluence to improve operational efficiency.
• Create and maintainreports, dashboards, filters, and metrics to support business and project tracking.
• Support migration, implementation, administration, and troubleshooting acrossCloud and On-Premise Atlassian environments.
• Collaborate with Agile teams and supportScrum and Kanban processes through effective tool configuration.
• Evaluate and implementAtlassian AI and ROVO capabilities to enhance productivity and knowledge management.
• Prepare technical documentation, provide user support, and ensure adherence to Atlassian administration best practices.

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.