LikeRemoteCredit Collections Specialist
from 🇺🇸 United States
Who We Are:
Thank you for your interest in Mueller Water Products, Inc.
For more than 165 years, Mueller Water Products, Inc. has been building the future of water infrastructure. From lifesaving fire protection to data intelligence, we are committed to developing products and solutions that help cities and utilities deliver clean, safe drinking water to hundreds of millions of people across North America.
Our purpose is to connect communities to water, life’s most essential resource, with exceptional, people solutions and products. Behind that purpose is a dedicated team, united by our shared values of respect, integrity, trust, inclusion and safety. With a vision to be the leader in water infrastructure solutions—solving challenges, enriching lives and safeguarding the future—we are making a positive impact that will last forgenerations.
By joining Mueller, you become part of a dynamic team dedicated to excellence and innovation, working collaboratively to achieve meaningful results. We champion our people because when they succeed, our communities thrive. We invite you to learn more about career opportunities with us and consider submitting yourapplication.


Credit Collections SpecialistThe Credit Collections Specialist will focus on the collection and maintenance of customer receivable accounts. The position includes the analysis of delinquent customer accounts, contacting customers and resolving to bring account current. This also includes working with customers along with our internal resources to resolve issues causing non-payment.
Primary Responsibilities:
Reviews AR reports and ERP system to prioritize collection efforts.
Contacts customers for the resolution of delinquent amounts.
Works with customers and internal resources to resolve customer issues.
Determines order credit hold releases based on customer account status.
Completes audit requests.
Performs other related duties as assigned.
Review and prepare Lien Waivers for signature.
Assessing account eligibility for order releasing by examining past due status and credit limits.
Qualifications:
Degree preferred but not necessary
3+ years related experience required
Strong analytical and problem-solving skills
Ability to prioritize tasks with little management intervention
Ability to function well in a high-paced and at times stressful environment
Proficient with Microsoft Excel
Preferred Skills, Experience and Education
B.B.A or equivalent degree
Proficient in JD Edwards Enterprise ERP Systems
Excellent communication and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills
Other Compensation & Benefits:
Mueller offers an excellent salary and benefitspackage. Current benefit offerings include medical, dental, and vision insurance, 401k plan with 5% Company match, Employee Stock Purchase Plan (ESPP), short-term and long-term disability benefits, vacation, 100% paid parental leave, tuition reimbursement program, student debt retirement matching, well-being program, Employee Assistance Program (EAP), company-provided life insurance, supplemental insurance at group rates, and more.
Equal Employment Opportunity:
Mueller Water Products, Inc., as well as its subsidiaries, are equal employment employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and/or expression), age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. In keeping with its obligations under applicable federal, state, and local law, Mueller will make reasonable accommodations for qualified individuals with disabilities. To request a reasonable accommodation at any time during the application or interview process, please contact a member of the Human Resources Department.
This employer participates in E-Verify. E-Verify is a web-based system that allows employers to confirm the eligibility of their employees to work in the United States. The system compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records. This notice applies to all applicants and employees, including those hired to work remotely.


Notice of E-Verify Participation:
This employerparticipates in E-Verify. E-Verify is a web-based system that allows employers to confirm the eligibility of their employees to work in the United States. The system compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records. This notice applies to allapplicants andemployees, including those hired to work remotely.
Upon enrollment, employersparticipating in E-Verifyare required to clearly display the Notice of E-Verify Participation and Right to Work posters in English and Spanish,both which may be accessed at the links provided below.
IER Right to Work Poster (English/Spanish)
E-Verify Participation Poster (English/Spanish)
Accommodation:
If you require accommodations during any stage of the application or interview process, please let us know. We are happy to work with you to meet your needs.
