Technical Co Ordinator - Lydenburg

Job Purpose

Supervise technicians in a specific area of specialized work to ensure conformance with established guidelines, methods, procedures and policies are followed.
Providing comprehensive technical services for the efficient and safe operation of electronic technology for health, safety and productivity in the mining sector.

Minimum Requirements

• Matric / N3 technical
• Diploma in electronics and/or trade test / N6
• Management Training
• 10 years experience as a Technician
• 10 years experience in electronics (hardware and software) and IT (hardware, networks and software)
• 3 – 5 years experience in a leadership role
• Supervisory skills
• Knowledge of company product
• Good computer skills (Microsoft package)
• Knowledge of the Labour Relations Act
• Knowledge of training and supervisory techniques

Schauenburg Systems is dedicated to providing equal employment opportunities. We strongly encourage EE candidates and individuals with disabilities to submit their applications.

Responsibilities

Technical and Support

• Troubleshoot problems that the technicians are having and determine route cause of issue and recommend corrective action.
• Managing of stock levels.
• Notifying head of departments of technical problems.
• Suggest new ways to deliver improved technical performance.
• Initial recruiting.
• Training of Technicians.

Leadership

• Responsible for overall technical employees work performance on technical Service department.
• Evaluate the work of Supervisors to ensure they are working according to company standards.
• Identifying training needs and ensure that training is completed.
• Evaluate and verify employee performance through the review of completed work assignment and work techniques.
• Effective management of employees, including mentoring.

Operations

• Responsible for the overall technical performance and organization of technical tasks as assigned by Service Manager
• Implementation of strategies to avoid risks and uncertainties within the designated area.
• Improve the operational and support systems (including HR, Finance and QC), processes and policies in support of the organization’s mission specifically, management reporting, information flow, business process and organizational planning.
• Control expenses to meet budget guidelines
  

Administration

• Compiling and submitting of monthly reports of feedback of the area/region, products and efforts made.

Health and Safety

• Adhere to all company safety regulations at all times.
• Ensure compliance is maintained.
  

Personal attributes

Achievement Orientation

• Flexibility: being open to change as an opportunity, adjusts to new situations, applying different methods to meet changing priorities
• Challenging Goals: Demonstrates high expectations by setting challenging goals for him or herself and others.
• Initiative: Takes initiative, going above and beyond typical expectations and making necessary sacrifices to achieve exceptional results
• Follow through: Follows through on commitments and promises with an appropriate sense of urgency
• Resilience: Demonstrates tenacity, persevering through significant challenges to reach goals. Supports perseverance in others

Continuous Learning

• Learning: Takes responsibility for behavior, mistakes, and results, learns from successes and failures, and teaches others to do the same
• Data-base improvement: Uses data to accurately assess areas for improvement and teaches others to do the same
• Improvement: Continuously and humbly seeks opportunities for personal and organizational improvement. Proactively solicits and willingly accepts assistance
• Innovation: Values and encourages creative and innovative ideas
• Sharing: Promotes and contributes to a culture of sharing effective practices within the organization and across the organization network

Critical Thinking and Problem Solving

• Gathering Information: Gathers information from multiple relevant sources and stakeholders when problem-solving
• Anticipating Problems: Anticipates and identifies problems in a timely manner
• Breaking down information: Breaking complex information and problems into parts
• Analysis: Analyzes, reflects upon, synthesizes, and contextualizes information

Planning and Execution

• Strategic: Acts and implements strategies and policies in accordance with the company goals
• Resources: accurately scopes and secures resources needed to accomplish projects.
• Prioritizing: Manages time and resources effectively, prioritizing efforts according to organizational goals
• Accountability: Regularly compares actual progress to planned milestones and adjusts plans accordingly, holding him or herself and others accountable for achieving intended outcomes
• Contingency Plans: Proactively develops contingency plans in advance of potential or unforeseen circumstances

Decision-Making

• Consequences: Considers both the longer-term and unintended consequences of potential decisions
• Sense of urgency: Makes timely decisions, using intuition as well as data in the face of ambiguity
• Communicating: Timely conveys decisions to relevant stakeholders and takes follow-up actions to support decisions
• Difficult choices: Willingly make and stands by controversial decisions that benefit the organization. Shares understanding of the rationale for decisions, particularly when consensus cannot be reached
• Weights: Weights appropriately available information when choosing the best protocol
• Ownership: Takes ownership of decisions and ensures they are consistent with legislation, Precedent established policies and procedures

Stakeholders Management

• Networking: Seeks opportunities to work with a wide range of individuals and organizations to achieve common goals an better outcome
• Developing relationships: Develops and maintains mutually beneficial relationships and partnerships based upon trust, respect, and achievement of common goals
• Trust: Gains the trust of key stakeholders by active listening and seeking to understand their views and needs
• Respect and Appreciation: Consistently demonstrates respect and appreciation for other by empathizing, Valuing their time and contributions, being available and responsive to their needs

Communication

• Listening: Listens attentively. Seeks to understand other’s point of view and confirms understanding
• Systems: Establishes and/or uses communication systems that proactively engage key stakeholders, and rely upon an variety of appropriate channels
• Writing: Writes, clearly, concisely and persuasively. Uses correct Service Manager vocabulary and a tone that is appropriate to the message and audience
• Speaking: Speaks in a compelling and articulate manner, adapting communication content and style to different audiences and venues
• Seeks: seeks input and sees things from other perspectives
• Strategic: Ensures communication plans are developed and implemented so audiences are informed in a timely, consistent and accurate manner

Impact and Influence

• Adapting Style: Adapts personal leadership style/approach to influence others
• Making a case: Appeals to emotions and/or reason using data, concrete examples, and demonstrations to make a compelling case for his or her position
• Anticipating and persuading: Anticipates reactions and addresses concerns of others to help persuade them to move toward a goal
• Motivation Action: Stimulates others to take action and accomplish goals even when no direct reporting relationship exists

Self-Awareness

• Insight: Understands his/her own strengths and weaknesses
• Balancing strengths and weaknesses: Balances personal strengths and weaknesses with the strengths and weaknesses of others
• Seeking growth: Seeks constructive feedback and other opportunities for self-development
• Understand perceptions: Understands how others perceive his/her actions, comments, and tone

Cultural Competence

• Inclusiveness: Creates an inclusive environment that respects the culture of the Employees
• Adjusting behavior: Adjusts behavior according to cultural norms and cues
• Working cross-culturally: Communicates and works effectively with those from diverse background

Direction- settings

• Vision, Mission, Values and Goals: Aligns, and/or teaches the organization’s vision, mission, values, and goals
• Inspiring others: Inspires and gains the commitment of others towards the vision, mission, values and organizational goals
• Modelling: Models organizational values and strong character at all times
• Managing Change: Manages change by seeking to understand it’s effects upon the organization and key stakeholders, by guiding others through change, and by addressing resistance to that change

Team Leadership

• Clarifying: Clarifies roles, accountabilities, and decision-making among team members
• Delegation: Delegates takes to appropriate individuals or groups
• Collaboration: Promotes collaboration among team members. Encourages others to cooperate and coordinate efforts
• Encouraging Initiative: Encourages others to proactively solve problems and take initiative
• Conflict: Models and encourages others to manage conflict openly and productively
• Meetings: Leads team Meetings
• Celebrating Team: Prioritizes team morale and productivity, Celebrating team accomplishments

Performance Management

• Setting Goals: Sets Team and Individual goals with employees that align with organization vision, mission, values, and goals
• Resources: Provides resource needed to reach individual and team goals
• Feedback: Consistently coaches others towards goals, recognizes accomplishments, and provides timely, relevant, and constructive feedback
• Accountability: Holds employees and teams accountable for achieving their goals and for modelling organizational values and strong character
• Evaluation: Evaluates performance regularly, identifying learning needs

Talent Development

• Recruitment and Selection: Recruits and/or selects highly effective employees.
• Development Opportunities: Creates developmental opportunities for employees to be more effective in their roles and progress towards career goals
• On-the-job development: Places individuals in roles and assignments that contribute to their personal and career development. Facilitates cross-team and cross-network movement when appropriate
• Retention: Contributes to the retention of the most talented and valued employees.

All applicants who meet the minimum requirements and wish to apply should do so on or before22 September 2026 at 12:00

Should you not hear from us within one to two weeks after the closing date, consider your application unsuccessful.