Administrative Assistant II

This intermediate level administrative assistant, while maintaining strict confidentiality, collaborates with teammates to perform duties that include office support tasks as well as administrative work directly related to the operations of the department served, generally providing full support to an intermediate sized work group or performs general tasks in a larger group; may directly support a manager or director.

Responsibilities

• Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.

• Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.

• As a seasoned team member, answers questions, explain processes, and correspond with people concerning specialized information within the assigned department or work group.

• Schedules meetings, prepares agendas, records meeting minutes, coordinates travel arrangements, itineraries, and welcomes and hosts visitors.

• Performs administrative support work such as answering phones, entering and retrieving electronic data, or sorting and distribute mail.

• Draft and/or proofread documents or forms and other correspondence such as official company records, external letters, and government filings, which may be confidential in nature.

• May perform light manual labor such as delivering office supplies, arranging chairs, and setting up refreshments or brochures and displays.

• May communicate with staff in other countries to facilitate processing of information or work product, follow-up on accuracy and process compliance, ensure clear understanding between functions, as well as serve on project teams.

• The assistant may assist in the creation, tracking, and reporting for the department or work group supported and may administer ongoing basic programs and processes.

• May order supplies or services, arrange for shipping or transportation, or provide other logistical services in accordance with standard practices and policies. May provide document recording or authentication services as required.

Faith

• Has a personal relationship with Jesus Christ.

Culture

• Accountable for supporting, upholding, and engaging in Compassion's core "Cultural Behaviors" in all internal and external communication and relationships.

Required Qualifications

• Bachelor's Degree in Business Administration, Office Management, Public Administration or a related field.

• Minimum of two (2) years of relevant administrative, office support, front desk, customer service, or reception experience.

• Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Teams).

• Experience managing calendars, scheduling meetings, handling correspondence, and maintaining office records.

Required Competencies

• Excellent verbal and written communication skills.

• Strong interpersonal and relationship-building abilities.

• Ability to provide exceptional customer service to internal and external stakeholders.

• Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously.

• High level of attention to detail and accuracy.

• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.

• Demonstrated initiative, adaptability, and willingness to learn.

• Ability to work independently while contributing effectively within a team environment.

*Equivalent education, training and/or certification may be substituted for experience and education shown above

Working Environment

Office – Standard Office Environment

Physical Demands

Sitting, standing, and/or walking for up to 8 hours per day

Travel Requirements

May be required to travel up to 10% of normal schedule

Application Instructions

Interested candidates should submit their application by October 6, 2026, at 11:59 PM (EAT).

Required documents (mandatory):

• Updated CV

• Cover Letter

• Academic Certificates

• National ID Card

Incomplete applications or applications received after the deadline will not be considered.