Area Business Manager, Associate Hospital Sales

Why Pfizer 

All over the world, Pfizer colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and have the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, continuously seeks top talent inspired by our purpose to innovate and bring therapies to patients that significantly improve their lives. 

Role Summary 

TheGH&B AHS Area Business Manager (ABM) reports to theUS Hospital Sales and Health System Leadand works with U.S. customer-facing andPfizer GH&B teams across the organization. This role requires on-site leadership at the designatedPfizer Inc facility in Tampa, Florida. 

TheABMis responsible for delivering sales and customer experienceobjectives for an assigned group of Pfizer customers through outbound and inbound virtual engagements, in partnership withGH&B U.S. Sales Leadership. 

TheABM partners seamlessly withGH&BSalesand Customer Facing leadership to deliver an optimal customer experience, advance colleague capabilities and performancethrough directing and leading the Associate HospitalSales team and collaborate withU.S.GH&Bcross-functionalteamsandsales leadership to achieve sales and engagement metrics. The role effectively plans and operationalizes strategies to achieve assigned business and customer experienceobjectives, working with Management Teams, Channel Partners, and other cross-functional partners. 

• The supervision, development, and leadership of7-16GH&B AHS Health & Science Representatives (HSRs) at the Pfizer TampaOffice. 

• Sales performance of the assigned business portfolio of products 

• Development of superior virtual excellence capabilities across the team 

• Business knowledge of the area landscape to assess key stakeholders and future marketplace trends 

• Review of priority accounts within the medical community while managing7-16 sales representatives 

• Oversight of assigned virtual-area operations, including hiring, coaching, colleague development, and performance management 

• Frequent andregularin-person coaching and observation of HSRs at the designatedGH&B AHS Center, with frequent customer contact 

• Development of strong, effective partnerships withportfolio, marketing,training,and cross-functionalcolleagues across Pfizer Business Units 

• Compliant execution by team members, including understanding relevant policies and guidance and advancing a culture of integrity 

Key Responsibilities 

TheArea Business Manager is accountable for the following areas: 

BU Area Ownership and Alignment 

• Develop and implement strategic plans for the assigned virtual area, with overall responsibility for budgets, in alignment with the expectations of the U.S. Hospital Sales and Health Systems Lead andCustomer Facing Business Lead. 

• Proactively analyzedata toidentify market trends. 

• Collaborate toidentify and motivate key account development opportunities thatimpact regional or national business. 

• Build relationships with customers, including key stakeholders, including members of Regional Management Teams, Channel Partners, and other cross-functional partners. Use content appropriately for engagement. 

• Effectively plan and conduct plan-of-action and other meetings withU.S. GH&BSalesLead andRegional Business Teams, Channel Partners, and other cross-functional partners. 

• Collaborate effectively within integrated account teams and champion cross-functional collaboration to deliver on customer needs. 

• Lead cross-functional partnerships. For example, partner with an in-field counterpart to coordinate a program for an office or healthcare professional that addresses defined needs in a compliant manner. 

• Maintain enhanced product and portfolio,GPO agreements,customercontracts, and market knowledge to respond accurately to questions from customers and representativesregarding products, policies, and business-related issues. 

Team Leadership 

• Ensure that the actions of self and team are fully compliant anddemonstrate a complete understanding of relevant compliance laws, policies, and processes. 

• Implement and uphold required standards with operational, compliance, and customer experience colleagues. 

• Ensureappropriate integration withcustomer-facing field sales teams for theABM and HSRs, including theappropriateAreaBusinessManagers andRegion Business Directors. 

• Apply situational leadership skills and multiple interactive coaching methods, including virtual ride-alongs, chat-based coaching while shadowing, and face-to-face coaching, to buildrepresentative skills and competencies. 

• Build a strongteam culture, colleague engagement, and morale. 

• Promote a feedback culture and continuous improvement mindset to assess the quality of the customer experience through virtual pulse surveys, team barometers, and customer feedback. 

• Set team goals and hold team members accountable for consistent adherence in areas such as time management, technical knowledge, communication, compliance, and use of technology. 

• Maintain visibility into individual call planning for direct reports todetermine strategic deployment of processes and human resources. 

• Proactively promote knowledge transfer through peer collaboration across Business Units. 

Virtual Excellence, Customer Experience, andGH&B AHS Leadership 

• Work with the U.S. Hospital Sales and Health System Lead, Regional Business Directors, Customer Facing BusinessLead and peers to continuously improve performance and execution of promotional skills, product knowledge, and capabilities needed by individuals and teams. 

• Use metrics to continuouslymonitor and improve the customer experience provided by team representatives, while sharing best practices and learnings with otherGH&B Sales leaders. 

• Build a diverse, capable pipeline of talent for future Health & Science Sales roles withinthePfizer GH&B andthe Pfizer Enterprise. 

• Expertlyoperate digital and virtual tools and platforms and train the team to master available digital and virtual content. 

• Demonstratehigh level ofemotional awareness (EQ), advanced virtual communication skills, including empathy, listening, and probing questions. 

• Model a systematic approach to virtual engagement, including a clear agenda, next steps, and follow-up. 

• Demonstrate virtual, site-based collaboration skills that seamlessly connect with otherGH&B customer-facing colleagues and use digital tools, including a digital triage application. 

• Leverage insights and time-management opportunities from available analytics tools, including the Fit-for-Role Profile. 

Basic Qualifications 

• Bachelor's degreerequired. 

• 6or more years of experiencerequired; fewer years may be considered with an advanced degree. 

• At least 3 to 5 years in a position demonstrating leadership across peer and customer groups. 

• At least 2 years of experience in a business or professional setting using computers, software, or applications for day-to-day business processes. 

• Strong organizational and analytical skills, including the ability to analyze sales data and call-reportinginformation and drawappropriate conclusions. 

• Ability to travelas needed to develop internal and external relationships. 

• Demonstrated breadth of leadership experiences and capabilities, including the ability to influence and collaborate with peers, develop and coach others, guide colleagues toward meaningful outcomes, and create business impact. 

• Demonstrated analytical skills, including generating system reports, using real-time monitoring data, and making recommendations based on available data. 

• Ability tomaintain a 40-hour workweek with flexible hours ranging from 7:00 a.m. to 7:00 p.m. 

• Ability to report full time to thePfizerGH&Boffice in Tampa, Florida. 

Preferred Qualifications 

• MBA or relevant graduate degree preferred. 

• Previous pharmaceutical, biotechnology, or medical marketing or sales experience preferred. 

• Demonstrated experience or knowledge and understandingof the buy-and-bill space. 

• Prior experience coaching direct reports on contract and pricing promotion in the buy-and-bill space preferred. 

• Experience working with key thought leaders or high-influence customers in large group practices, hospitals, or managed care organizations preferred. 

• At least 2 years of prior virtual-selling experiencestrongly preferred. 

• Prior management experience, including developing, coaching, andmanaging for performance. 

• Prior experience with contracting permissions and guidelines. 

• Demonstrated experiencefacilitating meetings or small-group events. 

• Experience using real-time reporting and monitoring solutions. 

Other Job Details

Last Day to Apply: October 2, 2026

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.  This position requires permanent work authorization in the United States.

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