Part-Time Customer Service Representative

🌟 We're Hiring! Customer Service Representative (Part-Time)

🏢 Metropolitan Knoxville Airport Authority
📍 McGhee Tyson Airport | Alcoa, TN • Fully On‑Site

✈️Looking for a fun, people‑focused job at the airport? Come join our team! We’re hiring aCustomer Service Rep to help passengers, answer questions, support events, and help keep things running smoothly in the terminal! If you love helping people and enjoy working in a fast‑paced environment, this may be the perfect role for you! 

🎯 What You’ll Do

🦽 Assist passengers with wheelchair and cart transportation
🧼 Keep wheelchairs/carts clean & sanitized
💬 Answer passenger questions on airport services, security, baggage & more
📞 Respond to calls on the customer service/LEP line
🎉 Support PR with events and logistics
ℹ️ Staff the information booth & maintain tourism materials
🛠️ Perform additional duties as assigned

🕐 Schedule (Hiring forTHIS Shift) |🏢On‑site • averages 24–28 hrs/week

📅Weekend Schedule:

• Fri: 1pm–8pm
• Sat: 1pm–8pm
• Sun: 1pm–8pm
• Mon: 11am–6pm
  

💵 Pay

$15/hour |⚠️Part‑time (no benefits)

⭐ Ideal Candidate

We’re looking for a friendly, energetic customer service representative to help passengers, support events, and keep our airport welcome to all. You'd be great if you enjoy helping people, can walk/stand frequently, and don't mind some physical activity (pushing up to 100lbs/lifting to 50lbs). Customer service experience is a plus!

🎓Ready to jump‑start your journey with us?

To qualify, you’ll need a high school diploma or equivalent, be18 or older, and bring alongup to one year of customer service experience—plus a great attitude and eagerness to grow!

🗓️ How to Apply

📅Best Consideration Deadline:Sunday, August 30, 2026
Position open until filled.

👉Apply online (preferred)
📬 Or mail your resume to:
P.O. Box 15600
Knoxville, TN 37901
ATTN: HR

📌For applicants submitting a resume, a signed MKAA application will be required prior to interviewing.
🚫No phone calls or emails, please.

• Applicants must be currently authorized to work in the United States on a long‑term basis.
• MKAA conducts random employee drug screenings.
• MKAA is an Equal Employment Opportunity Employer.✈️