Middle DevOps Engineer with Amazon Connect

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

We are looking for a Mid-Level DevOps Engineer with hands-on experience in cloud infrastructure, CI/CD pipelines, and containerized environments. You will design, implement, and maintain scalable and reliable infrastructure, enabling efficient software delivery and high system availability.

Responsibilities

• Design, build, and maintain CI/CD pipelines for automated build, test, and deployment workflows
• Manage cloud infrastructure on AWS (EC2, Amazon Connnect, S3, Lambda, VPC, IAM, etc.)
• Deploy and manage containerized applications using Docker and Kubernetes
• Implement Infrastructure as Code (IaC) using Terraform or CloudFormation
• Monitor system performance and reliability using observability tools (Prometheus, Grafana, CloudWatch, etc.)
• Automate repetitive tasks and improve operational efficiency
• Ensure system security, compliance, and best practices in cloud environments
• Collaborate with development teams to streamline release processes and troubleshoot issues
• Manage logging, alerting, and incident response processes

• 4+ years of experience in DevOps, Cloud Engineering, or related roles
• 1+ years of hands-on experience with Amazon Connect
• Strong experience with AWS cloud services
• Proficiency in scripting/programming (Python, Bash, or similar)
• Experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI, etc.)
• Hands-on experience with Docker and Kubernetes
• Familiarity with Infrastructure as Code tools (Terraform preferred)
• Understanding of networking, security, and system architecture
• Experience with monitoring and logging tools

Nice to Have

• Experience with multi-cloud environments (Azure or GCP)
• Knowledge of service mesh (Istio, Linkerd)
• Experience with GitOps tools (ArgoCD, Flux)
• Familiarity with security best practices (DevSecOps)
• Relevant cloud certifications (AWS Certified DevOps Engineer, etc.)

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

All your information will be kept confidential according to EEO guidelines.