Front Office Manager

Anantara is a global luxury hotel and resort brand within the Minor Hotels portfolio, known for its distinctive blend of modern luxury, authentic local experiences, and warm Thai-inspired hospitality.

Founded in 2001, Anantara has grown into a portfolio of resorts, hotels, and residences located across Asia, the Middle East, Africa, and Europe. The brand is recognised for creating immersive guest experiences that connect travellers to the culture, nature, and heritage of each destination.

Anantara operates under Minor Hotels, a global hospitality group with a diverse portfolio of luxury, premium, and lifestyle brands

The Role

At Anantara Bazaruto, the Front Office is not a desk—it’s theheartbeat of the guest journey.

We are searching for amaster storyteller—someone who transforms arrivals into moments, interactions into memories, and stays into stories worth retelling.

You are a seasoned Front Office professional with a luxury background, but more importantly, anatural host. You understand that true luxury lies inpersonal connection, anticipation, and authenticity.

What You’ll Be Known For

• Storytelling that brings the destination to life
  You don’t just check guests in—you immerse them in Bazaruto from the very first moment.
• Effortless luxury service
  You know the standards inside out, but deliver them with warmth, personality, and ease.
• Personalised guest journeys
  You anticipate needs, remember preferences, and create experiences that feel tailor-made.
• Visible leadership
  You are present in the lobby, connecting with guests and supporting your team in real time.
• Brand ambassadorship
  You live and breathe the Anantara ethos, ensuring every interaction reflects the brand.

Key Responsibilities

• Lead and inspire the Front Office team to deliverexceptional, personalised guest experiences
• Ensure seamlessarrival, stay, and departure journeys
• Embed and upholdluxury service standards in a relaxed, barefoot environment
• Train and coach the team onstorytelling, emotional connection, and service excellence
• Handle VIP guests and special requests withconfidence and creativity
• Drive a culture ofownership, pride, and accountability
• Collaborate across departments to ensure afully integrated guest experience

What We’re Looking For

• Proven Front Office leadership experience inluxury hospitality
• Strong understanding offront office systems, standards, and operations
• Anatural storyteller and communicator
• Passion forguest experience and personal service
• Confident, charismatic, and emotionally intelligent leader
• Experience in remote or resort environments is an advantage
• Ability to act as atrue brand ambassador

What We Offer

• Competitive salary and benefits package
• Opportunity to work with a globally recognized luxury brand
• Career growth and development opportunities
• Unique lifestyle experience in an exclusive island setting

Apply Now
If you are passionate about culinary excellence and ready to lead in a unique luxury environment, we invite you to apply.