CRM Manager

About Mindly

Mindly is an international product company — a marketplace for psychologists and their clients. We have over1,000,000 clients in more than 40 countries worldwide, with a primary focus onTier-1 markets. Mindly is one of the fastest-growing companies in the HealthTech sector globally. Our goal is to help people live healthy, happy, and fulfilling lives. We are growing extremely fast and are already profitable! This puts our company in thetop 1% of the fastest-growing profitable tech companies in the world! You can read more about us in thisarticle.

We are looking for aCRM Manager to join our team and take full ownership of building and scaling the CRM function at Mindly.

Why is this role exciting?

• You’ll join afast-growing, #1 product in its niche

• You’ll build and own the entire CRM function at Mindly from the ground up

• You’ll have ahigh level of freedom and ownership over your domain

About you:

• 2+ years of hands‑on experience in Email Marketing, push notifications, and in‑app messaging as core user communication channels in a product‑led environment

• Practical experience with ESP tools such asCustomer.io, Iterable, eSputnik, MailChimp, or others

• A proactive mindset and ahigh level of autonomy

Your responsibilities:

• Design, launch, and continuously optimize user communications acrossEmail, Push, andIn‑App messages

• Rundaily performance analysis of CRM campaigns, communications, and promo mechanics, turning insights into clear hypotheses and experiments for improvement

• Own audience segmentation end‑to‑end: define targeting rules, build segments, and implement them in automated, trigger‑based journeys

• Monitor and improvecore delivery and engagement metrics (Open Rate, CTR, Delivery Rate, Unsubscribe/Spam Rate), ensuring consistently high‑quality reach

• Plan, execute, and analyzeA/B tests with a strong focus on business outcomes (Conversion, LTV, Retention, Churn, etc.)

• Workclosely with product team to ensure CRM touchpointsform a cohesive, consistent user experience across the product

How do we work?

We work remotely, but ideally, you are located in theCET or EET time zone.

How do we take care of our team?

We offerfree therapy sessions with any of our psychologists, as well as20 days of paid vacation (we’re very flexible with days off 🙂).

What we offer:

• A fast-growing product company where you are a true part of our success

• Competitive compensation

• A strong team ofA-players

Hiring process:

• Screening interview

• Hiring Manager interview

• Skill-based interview

• Offer 🎉

Our values:

• Honesty and openness: always speak the truth, no matter how hard it is

• Empathy and understanding: treat others the way you want to be treated