Microsoft Identity Manager (MIM) Engineer (PowerShell, AD)

Core Responsibilities

• Support and maintain Identity Management services and technologies.
• Resolve complex incidents, problems and technical issues.
• Deliver technical changes and platform enhancements.
• Maintain and enhance Microsoft Identity Manager (MIM).
• Develop and support MIM synchronisation services, workflows, rules extensions and identity integrations.
• Support identity lifecycle management, provisioning and deprovisioning processes.
• Develop and maintain integrations between MIM, HR systems, Active Directory and business applications.
• Deliver automation and service improvement initiatives.
• Produce technical documentation and operational procedures.
• Support platform upgrades, migrations and operational activities.
• Work with suppliers and support partners to resolve technical issues.

Mandatory Skills & Experience

Microsoft Identity Manager (MIM)

• Strong hands-on experience with Microsoft Identity Manager (MIM).
• Strong experience developing and supporting:
  • MIM Synchronisation Service
  • Management Agents
  • Metaverse Design
  • Attribute Flows
  • Workflows
  • Rules Extensions

Development & Automation

• Strong C# development experience, including:
  • MIM Rules Extensions
  • Custom Identity Solutions
• Strong PowerShell scripting and automation experience.

Identity & Integration

• Experience developing and supporting identity integrations, APIs and connectors.
• Experience supporting identity lifecycle management, provisioning and deprovisioning services.
• Experience troubleshooting complex identity platform issues.

Directory Services

• Strong understanding of Active Directory and identity-related technologies.

Documentation & Support

• Experience producing technical documentation and operational support procedures.
• Strong analytical and problem-solving skills.

Nice to Have

• Experience with Entra ID / Microsoft cloud identity services.
• Experience with RBAC, access governance and identity lifecycle controls.
• Experience supporting identity platform migrations or modernisation programmes.