Microsoft 365 & Exchange Online Administrator

Job Summary

We are seeking a skilled Microsoft 365 & Exchange Online Administrator to support day-to-day operations and administration of Microsoft cloud technologies. The ideal candidate will have hands-on experience withMicrosoft 365,Exchange Online,Intune,SharePoint Online, andEntra ID, supporting user management, access administration, incident resolution, and operational activities across the Microsoft ecosystem.

Key Responsibilities

• Administer and supportMicrosoft 365 services with a primary focus onExchange Online.
• Manage user onboarding, offboarding, access requests, and license assignments.
• Support administration and troubleshooting activities inEntra ID, including user and group management.
• Perform administration and support tasks forSharePoint Online environments.
• Manage endpoint and device administration activities usingIntune.
• Investigate and resolve user access, collaboration, messaging, and device management issues.
• Fulfill operational service requests and support incident resolution activities.
• Execute approved configuration changes and policy updates.
• Perform routine monitoring, maintenance, and operational support activities.
• Maintain operational documentation and update knowledge articles as required.
• Participate in change implementation, testing, and validation activities.
• Follow established ITSM processes, operational procedures, and documentation standards.
• Collaborate with customer stakeholders and internal teams to ensure smooth platform operations.

Required Skills

Proficient

• Microsoft 365
• Exchange Online

Intermediate

• Intune
• SharePoint Online
• Entra ID

Key Competencies

• Strong troubleshooting and problem-solving skills
• Good verbal and written communication
• Customer Service Orientation
• Attention to detail
• Ability to work effectively in a team environment
• Process adherence and documentation discipline

Preferred Certifications

• Microsoft 365 Certified: Administrator Associate
• Microsoft Certified: Azure Administrator Associate

Why Join UST

At UST, you will be part of a global technology organization focused on innovation, digital transformation, and delivering impactful technology solutions for leading enterprises. UST offers opportunities to work on modern cloud technologies, collaborate with global teams, and continuously enhance your skills through learning and career growth initiatives.