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Spanish-Speaking Transportation Customer Experts - Work In Greece

🇧🇬 Bulgaria

Logistics

CRM

Customer Support

Spanish-Speaking Transportation Customer Experts - Work In Greece

from 🇧🇬 Bulgaria

Mercier Consultancy MD is seeking highly motivated Spanish-Speaking Transportation Customer Experts to join our dynamic team in Greece. In this role, you will provide professional and efficient customer service to Spanish-speaking clients within the transportation sector, ensuring their needs are met promptly and accurately. This opportunity offers a unique chance to apply your language skills in an international work setting with a supportive team.


Key Responsibilities

  • Deliver exceptional customer support to Spanish-speaking clients concerning transportation services and inquiries.
  • Assist customers with bookings, scheduling, and issue resolution through various communication methods.
  • Maintain detailed records of customer interactions and transactions using CRM platforms.
  • Collaborate with internal departments to ensure seamless and effective transportation operations.
  • Stay informed about current transportation policies, products, and procedures to provide accurate guidance to customers.
  • Identify opportunities to improve customer satisfaction and enhance service delivery processes.
  • Fluency in Spanish (spoken and written) is required; good command of English is an advantage.
  • Experience in customer service, preferably within the transportation or logistics industry.
  • Strong communication and interpersonal skills with a customer-focused attitude.
  • Ability to manage multiple tasks and resolve issues efficiently in a fast-paced environment.
  • Familiarity with CRM systems and transportation industry software is beneficial.
  • Detail-oriented, proactive, and committed to providing excellent customer service.
  • Willingness to work and reside in Greece, comfortable in a multicultural workplace.
  1. Competitive Monthly Salary
  2. Fully Paid Training
  3. Fully Paid Relocation Package
  4. Monthly Performance Bonus
  5. Health Insurance
  6. 2 Extra Salaries Per Year
  7. And Much More...
by @maxrusakovic